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Paypal adding shipping and handling?

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12 Sep 2008, 10:56 PM
#1
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illusio

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Paypal adding shipping and handling?

Hi there,

I have set up my shop to be free shipping within the UK. I have set myself up an account and I was test driving it tonight and buying an item to see if all was working. I am buying an item I have priced at £5.00 with free shipping, when I hit 'confirm', and it goes to Paypal, it displays the subtotal with 'postage' as £5.90, e.g. 90p 'shipping and handling'.

How, why...is this down to me? Paypal? I find it hard to believe its Paypal, as its free to use for purchasing..

Any ideas, what have I missed?

Lorrie
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12 Sep 2008, 11:09 PM
#2
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Re: Paypal adding shipping and handling?

I think I worked it out. Though I had turned on the 'Free Shipping' module, in'Shipping' Modules, I had not turned off 'Shipping; in the in 'Order Total' modules.

Hope that is it!? Confused much?

12 Sep 2008, 11:12 PM
#3
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Re: Paypal adding shipping and handling?

No, that didn't work. If I buy and item for £5.00 it adds 90p, postage, if I buy for £10, then it doesnt add anything...

brain burn

12 Sep 2008, 11:26 PM
#4
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Re: Paypal adding shipping and handling?

Before you get to PayPal is there any shipping and handling in the total?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

12 Sep 2008, 11:31 PM
#5
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Re: Paypal adding shipping and handling?

Kim:

Before you get to PayPal is there any shipping and handling in the total?

Hi there Kim...

No, there isn't.

Lorrie
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12 Sep 2008, 11:43 PM
#6
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illusio

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Re: Paypal adding shipping and handling?

Kim...

I found out what it was. In my profile in my account in Paypal, in the Sellers section, and in the Postage Calculations section, there is a table (as you know), in the first row, it had 0.90 flat rate for the price range £00.01 to 9.99. Naughty, as I didn't put it there. I am now worried at what else is there.

Anyway, I have set it to 0. But...blimey!

13 Sep 2008, 1:09 AM
#7
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Re: Paypal adding shipping and handling?

Glad you found the problem. :)

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.