Sporatic -- 200 Error v.1.3.8a

13 Sep 2008, 2:30 PM

#1

New Zenner

Join Date:: Aug 2006
Posts:: 38
Plugin Contributions:: 0

Sporatic -- 200 Error v.1.3.8a

Hello!

I get a 200 error sporatically on my website. It isn't at any one page. I have enable_error_logging.php turned on and it doesn't log any errors.

I use godaddy for hosting and for an add-on, turned on php5. The add-on is independent of zen-cart and works with only the database.

The error logs show only this error:

[Sat Sep 13 07:03:26 2008] [error] [client x.x.x.x] (104)Connection reset by peer: FastCGI: comm with server "/path_to_root_domain_directory_not_where_zen_cart_is_installed/html-x-httpd-php5" aborted: read failed

Godaddy says, "This line means that one of your files could not be read. "

Is this true? If so, how can I find out which one it can't read? The only thing I did to show this error this morning is use a bookmark to go to my admin login page; that's it! Other times it happens randomly when I'm browsing through items... or checking out... or in admin going to another page... totally random!

Look forward to getting this resolved!

Thanks in advance,

Jake

13 Sep 2008, 2:34 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Sporatic -- 200 Error v.1.3.8a

Tell GoDaddy support they need to give you more information ... or fix their server configuration.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

14 Sep 2008, 5:59 PM

#3

jakedownhere

New Zenner

Join Date:: Aug 2006
Posts:: 38
Plugin Contributions:: 0

Re: Sporatic -- 200 Error v.1.3.8a

GoDaddy says...

This error is being generated because the script is unable to locate a file. You will need to fix the coding to use the proper paths to the files, or upload the files to the path specified by the code. Unfortunately we do not provide technical support with third-party scripting issues, and will be unable to assist you in this process.

All I've done is created overrides by copying the original files into a sub-directory, "2008" in this case, and then edited those files.

Any suggestions? I'm getting orders that aren't being returned to the site via PayPal IPN, so now I have an order in my recover cart sales mod that PayPal says are paid, but don't have an invoice for. What a headache! Could these problems be caused by the switch from php4 to php5?

Any help is GREATLY appreciated!

14 Sep 2008, 6:20 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,691
Plugin Contributions:: 0

Re: Sporatic -- 200 Error v.1.3.8a

GoDaddy

Best suggestion? New hosting.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

14 Sep 2008, 8:42 PM

#5

jakedownhere

New Zenner

Join Date:: Aug 2006
Posts:: 38
Plugin Contributions:: 0

Re: Sporatic -- 200 Error v.1.3.8a

Okay, so is that the only suggestion then? Last time I moved from one host to another, the cart was down for 3 weeks. Who would you recommend that isn't $20+ a month for hosting? Hosting companies charge way too much for what little they offer. :(

15 Sep 2008, 7:38 AM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Sporatic -- 200 Error v.1.3.8a

If GoDaddy were more reliable and didn't have a tech support department whose primary goal is meeting their quota for ended calls (note I didn't say "resolved" calls), but instead actually ran good hosting and give even moderately reasonable support, we wouldn't be recommending the change in hosting.

You can find hosting suggestions via the "Certified Hosts" link at the top of this page.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.