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Free Shipping Error

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16 Sep 2008, 12:18 AM
#1
runnersden avatar

runnersden

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Free Shipping Error

Howdy all. I am having a Free Shipping error. Previously, we were going to offer free shipping on all orders over $20. I set this up in "Free Shipping Options," but we were unable to get it to work correctly (see thread: http://www.zen-cart.com/forum/showthread.php?t=107078).

In order to cover our shipping costs, we need the order to be at least $20, so to get around the above problem, I bundled the items we were offering at less than $20 into 3-packs, disabled/removed the "Free Shipping Options" and installed the "FREE SHIPPING, Free Shipper" module.

Now, we are able to cover cost, and the original check-out hang up is no longer happening, but...

For some reason the line about free shipping on all orders over $20 is still appearing on the Delivery Informtion page during checkout. Here is what i am seeing:

"Your order will be shipped to the address at the left or you may change the shipping address by clicking the Change Address button.

Shipping Method:

Free Shipping
Free shipping for orders over $20.00
Special Instructions or Comments About Your Order
(text box)"

I have tried uninstalling and reinstalling and uninstalling several times, but nothing happens. Any ideas?

16 Sep 2008, 3:20 PM
#2
ajeh avatar

ajeh

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Re: Free Shipping Error

Go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
Free shipping for orders

and select Catalog and click SEARCH ...

What files come up with that text? Perhaps that can steer you in the right direction ...

16 Sep 2008, 5:05 PM
#3
runnersden avatar

runnersden

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Re: Free Shipping Error

I figured it out...

I forgot that there is more than one place in the admin menu to control shipping.

Question #1: What is the difference between the:

"admin/modules/shipping/free shipping options" setting, and the:

"admin/modules/order total/shipping" setting?

I had both of them set for free shipping on orders greater than $20. I initially only removed the first one. The offending text disappeared when I removed the second. Everything is working AOK now.

Question #2: Could a confusion between these two settings have been the reason for my original problem (http://www.zen-cart.com/forum/showthread.php?t=107078%29?

16 Sep 2008, 5:41 PM
#4
ajeh avatar

ajeh

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Re: Free Shipping Error

The Order Total module for Shipping as a Global change to control Free Shipping on orders over a certain amount ...

The Free Shipping freeshipper shipping module is designed for Orders where all products are:
Always Free Shipping
0 weight, where 0 weight is defined as Free Shipping

and shows when no other shipping modules show ...

The Free Shipping Options freeoptions is a Shipping module to show in addition to other shipping modules based on a criteria related to Total or Weight or Item Count ... and shows with all other shipping modules ...

There is a very good possibility that the use of the Order Total Shipping ot_shipping to manage the Free Shipping was causing a problem as your other rules would not follow if this setting was tripped ...

16 Sep 2008, 6:49 PM
#5
runnersden avatar

runnersden

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Re: Free Shipping Error

So, with that in mind, I tried to reset everything so that all orders >$20 would have free shipping... only it's not working. Apparently there is something very basic about this that I am not getting. The yellow dot next to the UPS shipping module is still there. Here are the settings:

Enable UPS Shipping: True
UPS Pickup Method: RDP
UPS Packaging?:CP
Residential Delivery?: RES
Handling Fee: 0
Tax Class: --none--
Tax Basis: Shipping
Shipping Zone: --none--
Sort order of display: 2
Shipping Methods: GND

And here are the Free Shipping Options settings:

Enable Free Options Shipping: True
Shipping Cost: 0.00
Handling Fee: 0
Total >=20.00
Total <=
Weight >=
Weight <=
Item Count >=
Item Count <=
Tax Class: --none--
Tax Basis: Shipping
Shipping Zone: --none--
Sort Order: 1

Shipping/ot_shipping is not installed

18 Sep 2008, 5:13 PM
#6
runnersden avatar

runnersden

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Re: Free Shipping Error

Does anybody have any ideas?

18 Sep 2008, 7:48 PM
#7
ajeh avatar

ajeh

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Re: Free Shipping Error

Please install the Modules ... Order Totals ... Shipping ot_shipping ... just leave the Free Shipping in it disabled ...