Security Error, when trying to log in

hi

on my website a user is able to create new username/login and works fine.
however when they try to login again it says " There was a security error when trying to login."
what does this mean, and how can i fix it?

thanks

the url is: https://www.shiurimdirect.com

Your site is setup for Create Account and Login when I have already created and account and logged in ...

There is no log out ...

Sounds like you have an old template in use ...

Switch to the Classic Template, does it work now?

hi

yes i am using a emplate, and yes when i switched it to the standard template it worked.
what canbe done to fix this error?

many thanks

What version Zen Cart are you running?

Upgrade or a Clean Install?

Where did you get your template?

It sounds like somewhere you have broken the logic with your template and you will need to compare those files to the original files and see if your customizaiton has broken the logic ...

Could also try...

• empting the Browser cache
• close Browser and reopen
• if using Windows OS use CTRL + F5

hi the version details are:

      **Server Host:** <https://www.shiurimdirect.com> (81.21.75.36)                **Database Host:** localhost (127.0.0.1)           **Server OS:**  FreeBSD server50.donhost.co.uk 6.2-STABLE FreeBSD 6.2-STABLE #0: Thu Oct  i386        **Database:** MySQL 4.1.19-standard-log           **Server Date:** 09/20/2008 18:23:07       **Database Date:** 09/20/2008 18:23:07            **Server Up Time:**      **HTTP Server:** Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7d           **PHP Version:** 4.4.1 (Zend: 1.3.0)   **PHP Memory Limit:** 20M     **PHP Safe Mode:** Off           **PHP File Uploads:**       On    **Max Size:** 5M     **POST Max Size:** 5M           **Database Data Size:** 846 kB     **Database Index Size:** 611 kB

it was a clean install and the template was bout from 1000themes.com

how do i see where and if i have broken the logic?

thanks for your help.

You need to edit your tpl_login_default file on your new template and add the 2 lines regarding securitytoken. Just open the file from the default template and see where the lines are located and copy them over. You will also need to do the same with the tpl_timeout file. If your new template didnt come with that one (mine didnt) then just copy over the one from the original template.