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Help! Cannot reach my site anymore

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20 Sep 2008, 6:44 PM
#1
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pettiger15

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Help! Cannot reach my site anymore

I recently bought a SSL through Godaddy so after the ssl was installed i wanted to change the config files so my store would show up as ssl. I followed the tutorial here: http://www.zen-cart.com/tutorials/index.php?article=14 then saved my changes and when I loaded my site it gave me a page that said this > Hello. Thank you for loading Zen Cart™.

You are seeing this page for one or more reasons:

  1. This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.

If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).

  1. Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.

If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.

To begin installation ...

  1. The Installation Documentation can be read by clicking here: Documentation
  1. You will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
  1. The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you runI don't know what to do and I dont want to mess it up anymore. please can someon help, I don't want to restart from the begining.:(

!!!!$GadgetBlvd.com$!!!!!

20 Sep 2008, 6:52 PM
#2
kobra avatar

kobra

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Re: Help! Cannot reach my site anymore

Start with replacing your configure.php files with the originals - this should bring you back to where you started and you can progress from there

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20 Sep 2008, 7:25 PM
#3
pettiger15 avatar

pettiger15

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Re: Help! Cannot reach my site anymore

Thank you for your response. I din't have the originals but luckily i found a file called configure.php.bak which i found out was a template of the config file so I filled in all the information in the file (eg. DB name, Pass, and directories)and it works now. I don't understand why it wouldn't work before if the information was exactly the same as what i put in the new file. The only thing that I could tell was different was that non working config file, when I opened it in notepad it would appear without any spaces or stuctured format.
For exampe the non working file looked like this```

<?php/** * dist-configure.php * * @package Configuration Settings * @package Admin * @copyright Copyright 2003- 2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license [URL]http://www.zen-[/URL] cart.com/license/2_0.txt GNU Public License V2.0 * @version $Id: dist-configure.php 6329 2007-05-16 15:36:56Z drbyte $ * @private ``` and the working file i replaced it with looks like this ``` <?php /** * dist-configure.php * * @package Configuration Settings * @package Admin * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license [URL]http://www.zen-cart.com/license/2_0.txt[/URL] GNU Public License V2.0 * @version $Id: dist-configure.php 6329 2007-05-16 15:36:56Z drbyte $ * @private */ ``` Could that have been the problem? If so why would that happen in the first place? I used FileZilla to edit.

!!!!$GadgetBlvd.com$!!!!!

20 Sep 2008, 7:40 PM
#4
kobra avatar

kobra

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Re: Help! Cannot reach my site anymore

Use filezilla to FTP it to your local and notepad to edit & save FTP back to your server....

Never used the filezilla editor???

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20 Sep 2008, 8:10 PM
#5
pettiger15 avatar

pettiger15

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Re: Help! Cannot reach my site anymore

Ok thank you for the advice :smile:

!!!!$GadgetBlvd.com$!!!!!