I sent in a complaint and asked them to offer BOTH methods of using Click-nShip as a way of restoring the functionality of the mod in ZenCart.
One can hope that It shouldn't be too difficult for them to offer a link to the old method with the same scripting. Then we would only need to change .
Sent a complaint to USPS about this issue last night, got the following reply this morning:
I am no programmer by any means, but maybe someone with some knowhow can use that contact info to work on a solution.I understand the new changes to the Click N Ship page has broken an automatic connection. I am very sorry to hear that happened.
(Name removed), I'm sure that is very frustration. I would be happy to get you the information to our Internet Customer Care Center, where the representatives are specifically trained to help with technical issues like that. They can be reached:
By email at: [email protected]
By phone: 1-800-344-7779, Select Option 3
I just submitted a request to USPS regarding the script (https://sss-web.usps.com/cns/jscript...Information.js) and the landing page.
If your volume of sales is large enough, you might want to investigate ShipStation.com. I signed up with them for a trial period about a week ago. The integration with Zencart is quite tight. Everything loads up nicely, and setup is very easy. No tokens or additional software. Everything is web-based, so this is a big plus for Mac-users. Other than uploading the ShipStation module, the only thing you'll need to do is to include a new username and password in your admin specifically for ShipStation. After that, the rest of the setup occurs on ShipStation's website.
The only glitch is that ShipStation reads Zencart's weights in ounces rather than in pounds. I reported this to ShipStatoin, and they said they'll fix the glitch in a day or two. This was on Friday. Their customer service is also very swift. They report an average response time of 30 minutes. When my trial period is over, I'll post a review.
You can download the module at:
http://www.zen-cart.com/index.php?ma...oducts_id=2007
In any case, I'd like to see USPS Autofill fixed since it is handy for shipping last minute orders.
That phone number is for USPS tech support that I was told are sub-contractors that answer the phone and pass along messages or provide simple answers to shipping. The real IT's don't seem to exist.
The only thing we can do is flood the email and phone bank until someone wakes up. Having the old and new Click-N-ship available is too simple for them.
Here is a partial work around until someone can fix this problem. Download your customers address information and save into the USPS address book, at least that amount can be filled in.
Another fix is Numinix has a new USPS Shipping mod tied into Stamps.com works with version 1.5.0 back to 1.3.x. The mod is $75.00 and then you have to pay Stamps.com $16.00 per month. After reading Stamps.com post on Zencart this does not seem that great due to Stamps.com support and bugs. Maybe this new mod has fixed all of this.
The best thing is someone to redesign this module and I for one would be very happy to purchase it to offset their development cost.
Oh Ha! I forgot to point the new form name.
It should work now.
http://www.cheaptechguy.com/zenFix/
That would be if the USPS site wasn't down!
Have you had a chance to test it yet?
I have confirmed it works with domestic, however I do not have any international packages to ship today as of yet.
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