Return Authorization Module (RMA)

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Originally Posted by clydejones

Which was?????

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I reported it here.. http://www.zen-cart.com/forum/showpo...&postcount=252

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Originally Posted by DivaVocals

I reported it here.. http://www.zen-cart.com/forum/showpo...&postcount=252

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I tested and re-tested Returns Authorization on half a dozen different sites and have not been able to duplicate what you described in the above post.

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Originally Posted by clydejones

I tested and re-tested Returns Authorization on half a dozen different sites and have not been able to duplicate what you described in the above post.

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**sigh**

That's what I was afraid of..:dontgetit

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Originally Posted by DivaVocals

**sigh**

That's what I was afraid of..:dontgetit

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The coding for the e-mail(s) (except for the content) is exactly the same as the e-mail from the contact us form, so I'm really at a loss to explain the formatting problem you describe.

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Originally Posted by clydejones

The coding for the e-mail(s) (except for the content) is exactly the same as the e-mail from the contact us form, so I'm really at a loss to explain the formatting problem you describe.

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No worries.. It's annoying, but certainly not a show stopper item..

Having an issue with the Return email not getting sent:(

Installed latest ver (I think how do I check ver #?)

What happens when I go and test RMA form is I fill out info and hit send,
it then goes back to the top of the Returns page and no email is sent?

am getting other emails from pages so I know email is functioning.

Seen a few post with this issue and I thought the latest ver fixes this issue?

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Originally Posted by Dytron

Having an issue with the Return email not getting sent:(

Installed latest ver (I think how do I check ver #?)

What happens when I go and test RMA form is I fill out info and hit send,
it then goes back to the top of the Returns page and no email is sent?

am getting other emails from pages so I know email is functioning.

Seen a few post with this issue and I thought the latest ver fixes this issue?

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latest version available in the downloads section is 2.2.2

do you have a URL for your site?

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Originally Posted by clydejones

latest version available in the downloads section is 2.2.2

do you have a URL for your site?

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thanks Clyde for responding,
URL for site dytronic*com

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Originally Posted by Dytron

thanks Clyde for responding,
URL for site dytronic*com

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Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

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Thank you for your recent request. Your request has been successfully submitted to Dytronic.com. It will bereviewed and you will receive an email with instructions on how to proceed.If you have not received it within the next 48 hours, please contact usbefore submitting your request again. For help with our Returns Policy, please email the store-owner:xxxx. Note: This email address was given to us during a Return AuthorizationRequest. If you have a problem, please send an email to xxxxx. This email address was given to us by you or by one of our customers. If youfeel that you have received this email in error, please send an email xxxxxx This email is sent in accordance with the US CAN-SPAM Law in effect01/01/2004. Removal requests can be sent to this address and will be honoredand respected. No message is selected

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Quote:

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Originally Posted by clydejones

Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

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hummm, well thanks for checking that it works.
The only thing I changed before I posted issue was I set
"Only registered customers may submit a return request = false"
so that you could test it without creating account.
I'll check this out and see if this makes a diff?

thanks!