Return Authorization Module (RMA)

[DivaVocals]

Which was?????

I reported it here.. http://www.zen-cart.com/forum/showpo...&postcount=252

[clydejones]

I reported it here.. http://www.zen-cart.com/forum/showpo...&postcount=252

I tested and re-tested Returns Authorization on half a dozen different sites and have not been able to duplicate what you described in the above post.

[DivaVocals]

I tested and re-tested Returns Authorization on half a dozen different sites and have not been able to duplicate what you described in the above post.

**sigh**

That's what I was afraid of..

[clydejones]

**sigh**

That's what I was afraid of..

The coding for the e-mail(s) (except for the content) is exactly the same as the e-mail from the contact us form, so I'm really at a loss to explain the formatting problem you describe.

[DivaVocals]

The coding for the e-mail(s) (except for the content) is exactly the same as the e-mail from the contact us form, so I'm really at a loss to explain the formatting problem you describe.

No worries.. It's annoying, but certainly not a show stopper item..

[Dytron]

Having an issue with the Return email not getting sent

Installed latest ver (I think how do I check ver #?)

What happens when I go and test RMA form is I fill out info and hit send,
it then goes back to the top of the Returns page and no email is sent?

am getting other emails from pages so I know email is functioning.

Seen a few post with this issue and I thought the latest ver fixes this issue?

[clydejones]

Having an issue with the Return email not getting sent

Installed latest ver (I think how do I check ver #?)

What happens when I go and test RMA form is I fill out info and hit send,
it then goes back to the top of the Returns page and no email is sent?

am getting other emails from pages so I know email is functioning.

Seen a few post with this issue and I thought the latest ver fixes this issue?

latest version available in the downloads section is 2.2.2

do you have a URL for your site?

[Dytron]

latest version available in the downloads section is 2.2.2

do you have a URL for your site?

thanks Clyde for responding,
URL for site dytronic*com

[clydejones]

thanks Clyde for responding,
URL for site dytronic*com

Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

Thank you for your recent request. Your request has been successfully submitted to Dytronic.com. It will bereviewed and you will receive an email with instructions on how to proceed.If you have not received it within the next 48 hours, please contact usbefore submitting your request again. For help with our Returns Policy, please email the store-owner:xxxx. Note: This email address was given to us during a Return AuthorizationRequest. If you have a problem, please send an email to xxxxx. This email address was given to us by you or by one of our customers. If youfeel that you have received this email in error, please send an email xxxxxx This email is sent in accordance with the US CAN-SPAM Law in effect01/01/2004. Removal requests can be sent to this address and will be honoredand respected. No message is selected

[Dytron]

Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

hummm, well thanks for checking that it works.
The only thing I changed before I posted issue was I set
"Only registered customers may submit a return request = false"
so that you could test it without creating account.
I'll check this out and see if this makes a diff?

thanks!