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Added Ty Package Tracker to my offline test site today. Selected "Add Tracking ID" dropdown, but can not figure out how to enter the carrier and ID. Screen shot attached. Is "Add Tracking ID" on this screen supposed to open a new dialog?
Zencart 1.3.8
Ty Package Tracker 2.2c
Did you enable any of the carriers in the admin. Admin>Configuratiion>Ty Package Tracker?Quote:
Originally Posted by cropinstop
Double check also that all the files were uploaded when you installed it.
Yep, none of the carrier types were enabled in the admin config. Thought I had set them, but may have lost the update...
Seems to be working so far...
Thanks
Hi,
I believe that I am have a problem loading the Fresh_install.sql file. I get the following when I try (I have tried this several times).
1060 Duplicate column name 'track_id1'
in:
[ALTER TABLE zen_orders_status_history ADD track_id1 TEXT, ADD track_id2 TEXT, ADD track_id3 TEXT, ADD track_id4 TEXT, ADD track_id5 TEXT;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
At first I thought...well *Duplicate* will I must have loaded it before (I have loaded the module on my local machine an everything works fine). So I am have loaded mistakenley to my live site when I though I have loaded it on my local site.
I have completed all other install requirements.
I do not see the Admin>configureations>Ty_package_tracker
What are the file names that are added to the sql database?
My data base has a prefix Zen_
IF I need to add that to the files how do I do so?
Thanks for any help.
Things I have found. I do have the 5 added fields to the Table 'orders_status_history'. So that works. So why am I not seeing Admin>configuration>Ty_package_tracker?
Maybe conflict with my other mod. Maybe?
I think that means all the files were not uploaded. Or least to the right folders. Double check that first.Quote:
Originally Posted by Sawhorse
Thanks for the info. I double checked and the files are correct.
I did however find the problem. It was my Admin Mod. It was doing the correct thing. I was not allowing anything that was not checked to be seen. This new mod was not checked to be seen. So ... When I checked the Admin's appropriate boxes and the Admin>configuration>ty_package_tracker it showed up. So all is well with the world.
Thanks
Sorry for the lack of support on my part. I forgot to update my email address on this site so I was not getting any notifications when people posted questions.
Thanks jeking for provided support to the users while I was MIA.
If you are still having problems with this module please repost your question on this forum and I will see if I can help you out.
Ty.
Hi Ty,
Welcome back.
I still haven't found an answer to my questions in post #198.
Would appreciate your thoughts.
Maury
1. To edit the shipper, you will have to go to Admin->Configuration->Ty Package TrackerQuote:
Originally Posted by mauryg
You will have to edit the Name, Tracking Link, and Status for each carrier.
2. I am using an old version of super_edit.php. The newer version may not be compatible. I attached my modded version of /admin/super_edit.php if you guys want to use it. If you want to try it out, make sure you may a back up copy of the original /admin/super_edit.php before you use my modded version. If it doesn't work or you don't like it, upload the original version back to the server.
Plan B: You can change it toand it will link the edit button to the Super Orders Mod.Code:define('FILENAME_EDIT', 'super_orders.php');
Ty,Quote:
Originally Posted by colosports
thanks for the quick reply. I don't think I stated my problem fully. The customer orders and selects Fedex Ground shipping. When we go to ship we see that we can save them money by shipping USPS Priority Mail flat rate, so we change the shipper and the cost in SO. But when we enter the tracking number in Ty Tracker it wants to link to the Fedex website, not USPS. Any ideas?
Maury
Further clarification...Quote:
Originally Posted by mauryg
In SO all we are changing when we "change the shipper" is what it says on the invoice or packing slip next to the shipping cost. I don't think we are changing the shipper listed in the database which is why Tracker wants to link to the original shipper website. What I think we need is some way to choose the shipper in Tracker when we add the tracking number. Or some way to edit it in SO but that's not your problem.
Maury
Hi,
Post #130 & 131 indicated that to add logos one needed to "replaced the name configuration field with an img src tag to the images" Could some one provide the code to add logos? (And if you have a link to images that would be nice.)
You are making it harder than it is. The simple way is to go to Admin->Configuration->Ty Tracker and set the carrier you use to True. In your case, you would set Carrier 1 Status (FedEx) to True and Carrier 3 Status (USPS) to True. Both Tracking field will show up in the admin/tracker.php. Enter the tracking id in the textbox than you will ship by.Quote:
Originally Posted by mauryg
Currently, there is no easy way to edit the tracking id after it is stored in the database. If you enter the tracking number in the wrong box, just enter the tracking id again in the correct box and explain it in the comment box. Both comments and tracking id will be sent to the customer.
The easiest way to add logo is to go to Admin->Configuration->Ty Tracker and edit the Carrier Name.Quote:
Originally Posted by Sawhorse
If you want to FedEx. Download the FedEx logo. You can download it from Post #131. Upload the logo to your server and remember the folder that you upload it to.
Carrier 1 Name value by default is "FedEx". Change the name "FedEx" toI used the URL of http://www.yoursite.com/logo/Code:<img src="http://www.yoursite.com/logo/fedex.png" alt="FedEx">
This should be the folder where you uploaded your logo to . It can be any folder you chose.
If you are using UPS, you would use the codeCode:<img src="http://www.yoursite.com/logo/ups.png" alt="UPS">
Since the logos are copyrighted, you will need to get permission from the Copyright holder in order to use the Logo. I am merely showing you how to use logos but you will still need to get permission to legally use their logo.
Good to have you back. I love this mod and was concerned it was left for dead.Quote:
Originally Posted by colosports
Ty,
:oops: My mistake. I had neglected to set USPS to "true" so only Fedex was showing up on the tracking page.
I used "Plan B" and changed the define from super_edit to super_orders. Now that works OK but I noticed that the tracking number does NOT show up in the listing of changes on the Super Orders Details page. It shows the change in status and the date, but not the tracking number. Should it? The tracking number does show correctly on the customer account info page and in the customer email.
Thanks again for the help and a very useful mod.
Colosports,
Your how to explanation to add a logo instead of just the name was very clear. And, it worked like a champ. Thank you for a great mod.
The tracking information will not be visible in Super Orders Detail Page. The above solution is way to access the Super Orders Mod with one click. After going to the Super Orders Detail Page, (I believe) you can edit order details if needed.Quote:
Originally Posted by mauryg
Hi Gang!
In the Ty Package tracker, if I have say multiple tracking number of the same carrier - how could I enter that per order?
Since it looks like Ty Package Tracker lets me enter (and Update) only one tracking number per carrier.
Any hints?
thanks,
gabstero
Simple. Enter the tracking number, update the order, enter the next tracking number, update the order, etc. You will have to enter something into the comments box on subsequent tracking numbers. I'd put 1 of 4, 2 of 4, etc as comments for each number so the customer understand why he's more than tracking number.Quote:
Originally Posted by gabstero
A-ha!!!
thanks a ton! I didn't put anything in the comments for the second tracking - so that's why I kept receiving the "There is nothing to update" message at the top...
THANKS AGAIN!!
gabstero
Hi there.. can anyone help me on these regarding inserting javascript on my homepage? I want to integrate virtual smart agent on my home page and the instructions on virtual smart agent is that i need to put the code before the end </body> tag. But as i go to the index.php of my shop root folder, i could not find any end body tag.. Can anyone help me where to put the script coz there are lots of files in zencart.
My site is https://bestmilagechip.com, I want the virtual smart agent integrated on the homepage.. tnx please.... looking forward to your response..
I normally just do what jeking suggested above.
If you are using Fedex, you can separate each tracking number with a comma and it will still work.
I think someone else had the error earlier but I never saw an answer.
On doing a fresh install I am getting the following error when I try to apply the fresh install sql patch:
1366 Incorrect integer value: '' for column 'configuration_group_id' at row 1
Any help is appreciated..
Steve
How are you installing the Fresh_install.sql? Did you use the "Upload file:" feature or copy and paste method?
Are you using MySQL Databases?
Copy & Paste
MySql 5
Thanks
The new version is available for download at:
http://www.zen-cart.com/index.php?ma...roducts_id=167
You can check out the screen shots below.
Forgot to add attachments.
Thanks for the latest update. Is it possible to display the credit card type (i.e. visa, mastercard, discover, american express). that the customer use? We use this information when processing orders in QB and if this information is available on the Ty Package Tracker order screen, we can completely bypass the regular ZC order page.
Thanks!
Still getting error:
1366 Incorrect integer value: '' for column 'configuration_group_id' at row 1
On fresh install
Steve
Run the uninstall_mod.sql
Do you get any error from that file?
This can be easily done. I will have to look at the code. Give me some time.Quote:
Originally Posted by BlessIsaacola
The uninstall gives me:
1091 Can't DROP 'track_id1'; check that column/key exists
in:
[ALTER TABLE orders_status_history DROP track_id1, DROP track_id2, DROP track_id3, DROP track_id4, DROP track_id5;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
Not surprising because I have never had it installed..
I think I found out what the problem was.
Try this one.
Good try but still getting:
1366 Incorrect integer value: '' for column 'configuration_group_id' at row 1
in:
[INSERT INTO configuration_group VALUES ('', 'Ty Package Tracker', 'Ty Package Tracker Settings', '1', '1');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
Steve
From what I have read, Disabling the 'strict' mode in mysql5 should solve the problem.
A similar post was posted at:
http://www.zen-cart.com/forum/showthread.php?t=63993
I do not know much about strict mode in mysql5, so I will not comment if you should or should not disable the feature. You will have to research it. I am still using mysql4.
That fixed it.. Just comment out the strict mode line in my.ini for sql5
Steve
Look for the following code in admin/tracker.php (around line 348)Quote:
Originally Posted by BlessIsaacola
Replace it withCode:<td class="main"><?php echo $order->info['payment_method']; ?></td>
Code:<td class="main"><?php echo $order->info['cc_type']; echo ' ' . $order->info['payment_method'];?></td>
Thank you so much.Quote:
Originally Posted by colosports
Need help formatting my e-mail. When I enter a tracking # the e-mail looks good (correct spacing and returns.)
However, when I don't put in a track# (say, to just "Update"), the e-mail looks bad and I can't seem to insert or the like in admin/includes/language/english/tracker.php.
Here's a sample e-mail:
<Begin Paste>
GPS TrackZone Order Number: 28102
Detailed Invoice: <snip>gpstrackzone.com/index.php?main_page=account_history_info&order_id=</snip>
Date Ordered: Thursday 08 May, 2008
The comments for your order are: Third time is a charm.Your order has been updated to the following: new status - Update
Please reply to this email if you have any questions.
<SNIP></End Paste>
See how the words in red (my comment and the next sentence) all run together? Any ideas?
thanks!
Your will have to customize the
/admin/includes/language/english/tracker.php file
You can do something like:
You will need to learn some basic coding. All I did was add "\n" or "\n\n" to add a newline at the appropriate places. You could add ' ' to add more spaces if needed. Play with it yourself and try to make it work for what you are trying to accomplish.Code:define('EMAIL_TEXT_COMMENTS_UPDATE', '<em>The comments for your order are: </em>' . "\n");
define('EMAIL_TEXT_STATUS_UPDATED', "\n\n" . 'Your order has been updated to the following status:' . "\n");
Thanks for the tips but thedidn't seem to do the trick. Anything else I might try? I did try and look up codes on a PHP site but didn't have much luck.Quote:
"\n\n" .
Any tips would be great. Thanks.
:clap:
Disregard my previous post. I was wrong -- your solution did work. thanks so much-- I was over-writing to the wrong "tracker.php" file when I tested the fix.
Oops -- so glad to have working. Thanks!
New feature request for Ty Tracker:
Need a back button on the customer's "Order Information" page.
Once a customer goes in to view an order history, he/she must go all the way back through the My Account screens to view another order (unless he/she is savy enough to use the browser back button).
A nice little "Back" button at the bottom of the page (or at top and bottom) would be more user friendly.
This is a great contribution! Using it with ZenCart 1.3.8a.
Ron
Or a really savvy customer could use the breadcrumbs to go back to the "History" page. But actually the customer "Order Information" is not a TyTracker function. It is native ZenCart. One thing I do is add the "Previous Orders" block to the right hand column in all of the catalog pages. Then the customer has direct access to the last 5 orders.Quote:
Originally Posted by ronlee67
I can add the back button on the next release.
FYI, If you did the optional changes in the readme file, your customer can access the tracker page from clicking the History link. If not, it will bring up the native ZanCart page as described in the above previous post.
I use the optional changes. Figuratively speaking it's the only way to go! I haven't received any feedback but I would believe customers have to like having the tracking link displayed in the history screen like this.... I know I would as a customer.Quote:
Originally Posted by colosports
Great job colosports! Warm wx is finally back. Time to gear up to ship Lucky Bamboo! :clap:
Ron (also a Colorado guy)
Hi Guys,
I already have 5 tracking companies setup e.g. FedEx, UPS, DHL etc
I need to add Australian Air Express AAE.
The Ty Package Tracker won't let me add any more shipping companies as I already have 5. I dont really use DHL etc anymore so I tried changing one of the existing tracking options to AAE, e.g. DHL, but the problem is all the PAST ORDERS shipped with DHL then change to AAE which is no good. Maybe I can add another shipping company to Ty Package Tracker? (already have 5)
Does anyone know what I should do?
AAE doesn’t have a direct link for the customers to click and track so we have to just give the customer the URL and tracking number, how do I set this up in Ty Package tracker?
thanks!
There is no easy way to add a six company.
Read the readme file to see how to change the carrier's name and tracking link..
Hi coolsports,
Thanks for your help - I know how to add/ change the trackers is Admin->Configuration->Ty_Package_Tracker
BUT that does not work for me, I don't use DHL anymore, so I tried changing DHL to Australian Air Express. Fine for future orders, BUT all the previous orders shipped using DHL then change to Australian Air Express when the customer logs in to check their history and also in the ty tracking page for each order. I need a way to have the past links "locked" in so I can change e.g. carrier 5 to something else and not have previous orders go haywire??
Quote:
Originally Posted by apemusic
There's no way to lock previous links. You just have to sacrifice one of the past carriers that you no longer want to use. All past links will be link to the new carrier. That's just the way it's set up. You can delete all the old DHL tracking numbers so that it will not cause any confusion with your customers when they try to track their old packages.
Besides DHL doesn't let you track old tracking numbers after a certain amount of time. So it should be safe to delete after a month or two.
Search problem:
I have installed ty_package_tracker_for_x_2-3a on two ZenCart v1.3.8a websites and after adding a couple of tweaks found here to filenames.php it works like a charm!
One issue I have on both sites is in the admin area. The Ty Package Tracker search bar at the top of orders lists and orders details pages is a very useful feature.
My problem is, that once you display a specific order details page, that unless it is the first or last order number, there is no quick way to display an "All Orders" list. An "Orders List" button does appear if I happened to be displaying the first or last order, but it does not appear when displaying other orders.
In order to get an "All Orders" query, I find I have to purposely choose another (unwanted) "Status" query first, then run an "All Orders" query from the search bar.
The addition of a permanent "Order List" button near the previous/next/order id group on order detail pages would be useful.
Does the customer have to buy something in order for the tracking box to show up on the page?
The tracking box will show up in the Admin screen if you installed it correctly. Read the readme.txt file for installation instructions.Quote:
Originally Posted by icehokz
The tracking number is stored in the comment box on the Customer Page. If you did not enter a tracking number yet, it will not show up.
I installed the latest version, and now the "Previous Orders" sidebox is showing on all pages, even when NOT signed in. Solution? It didn't do that with the prevous version.
Have you try turning it off from Admin->Tools->Layout Boxes Controller
It is sideboxes/track_orders.php. Make sure it is off.
Hi, I have a question about the shipping update email that this module sends out. It starts out with:
My client asked me to remove the store name after the greeting, but for the life of me, I cannot find the file that I need to edit to remove it. I've been at it for a few days now... Please help :(Quote:
Dear [customer name],
[store name]
Th email uses defined values from Zencart. You should post this in the General Zencart forum regarding to customizing emails and you would get more help from people with better knowledge on this subject.Quote:
Originally Posted by vera
How is everyone?
I have Ty Package Tracker installed without SuperOrders on ZC 1.3.8a, and I'm wondering if doing a refund on the order detail page actually does a refund on the PayPal WPP API, or only on the books and records and funds don't actually move back to the customer. Which would mean that I have to go to PayPal and issue the refund there.
Can someone, please, tell me which is the case?
I don't use paypal but when issuing a refund in Zen, it does not move the funds. That needs to be done with our processor.Quote:
Originally Posted by Zinfandel
I always do refunds on PayPal's website. After the refund, the status changes on ZenCart. I haven't tried issuing a PayPal refund from ZenCart yet.
Hi, I use Aust Post epacel service where you go to the url and have to key in the tracking number. I am also using super orders 2.0 and notice 2 things.
(1) The link on order page of the account it passes the tracking number on the end of the url - How do I turn that off and have it just go to the URL with out the tracking number.
(2) Once I complete the order in Super Orders and you click on the order under account in the front end the tracker number is no longer displayed. Is this becaue I have tuned off the tracking sidebox? I dont want to display the sidebox as it displays even when your not logged in.
I would be happy to use the sidebox if you can set it to only display once you log in and you have a past order - can this be done?
ok so I turned back on the track order sidebox and you click on the order in there it takes u to the page that shows the tracking number. But it doesnt display when you use the "my account" link to the order
The my account link is using:
index.php?main_page=account_history_info&order_id=
The Sidebox is using:
index.php?main_page=tracker&order_id=
Which one should I change, and what do i need to change for it to work unde the "my account" link?
The tracking link is added to the end of the URL. That is how the mod is setup to work. You will have to customize the code in admin/tracker.php in order to do what you are want.
Super Orders is a separate mod. The tracking information is only available in the Tracker mod.
You need to make changes to the includes/filenames.php file. See the README file for instructions under the New installation (optional change) section.
Thank you for this great mod, I love it but I have a big problem processing credit card payments with it.
I process credit cards off line and since I installed this mod (on 1.38a), I do not see the credit card "expiration date" anywhere in admin area and I need that information to process the payment. Please advise what to do.
Thanks for the help!
This mod has nothing to do with processing payments. Where in the admin are you entering credit card payments?Quote:
Originally Posted by Fireflyz
UPDATE:Quote:
Originally Posted by Fireflyz
For now I undid the option #2 on "read me" file and was able to see the expiration date on credit card orders. Any solution to have that option enabled and still see the expiration date would be great! thanks!
Thank you for the quick reply, friend!Quote:
Originally Posted by jeking
I'm not entering CC payments in admin area. I process payments manually through a terminal (Authorize.net) but in the original order page (in admin) I can see the "expiration date" of the credit card which was used but I don't see the expiration date on "tracker".
Okay, now I understand, my mistake. It sounds like you'll need to edit tracker.php by finding the appropriate code from order.php. Maybe someone knows which pieces of code will do that for you.Quote:
Originally Posted by Fireflyz
UPDATE:Quote:
Originally Posted by Fireflyz
I figured out the solution myself and here it is for those who might need it. By making this change you will get credit card type as well as expiration date in "Payment Method" field:
around line 348 on tracker.php find this code;
Code:<td class="main"><?php echo $order->info['payment_method']; ?></td>
and replace with this:
cheers!Code:<td class="main"><?php echo $order->info['cc_type']; echo ' ' . $order->info['cc_expires']; echo ' ' . $order->info['payment_method'];?></td>
I've installed the latest version of your software. I'm using Zen 1.3.8a. Everything seemed to install fine and I can see Tracker. However when ever I try to add a tracking number and press update, Zen Cart displays a warning at the top that says - Warning: Nothing to change. The order was not updated.. I have filled in the fields and pressed update but it will not update the database. Can you help?
When you enter the tracking number, you also have to change the status or add a comment.
I noticed there was no acknowledement to this post so I am wondering if I am missing an obvious way to go from an orders detail page back to showing the results list from the last selected status query.Quote:
Originally Posted by ronlee67
A little more investigation shows that I cannot run the last selected status query from the status box, although I can select any of the other status queries. The last selected status query will already be displayed in the status box however reselecting that query does nothing.
Normally this is not a problem since hitting the "Back" button from an order details page will take you to the last viewed page which is often the last selected status query results list. However, while viewing order details, I frequently step from order to order using the "jump to order" button (and the previous/next order buttons) in order to update a bunch of tracking numbers at the end of day. I often need to bale out of this process and view the list from the last query run (in my case the last query run is usually "All Orders", "Processing", or "Shipped" status lists.) I find there is no quick way to do that. The last selected query will not run from the status box, and unless I am displaying the first or last order there is no "Order List" button.
The two workarounds I found were to either 1) select a different unwanted status first, display it, then select the wanted query, or 2) select either the first or last order from the "Jump to Order" pulldown, display it, then select the desired status query.
The third method, which is really not a workaround, would be to select the "Back" button multiple times until I am again back to the query results list. This is by far the least practical method.
Is there a way to reset things after a status query is run, so that each subsequent status query starts fresh? Right now things seem to get hung up if you try to run the same query twice in a row.
Another approach might be to simply provide a shortcut to display the last selected status query results.
I normally just go to Customers->Tracker from the admin drop down menu. Or from the Order ID box, if you enter "0" in the box and enter, it will give you an error but it will also display All Orders. This is probably the fastest way right now. I usually don't use the All orders page that often, so I never had a use for an All Order page. I will add this feature to the next update.
I just installed ty tracker for v1.3.8. When I log into my account, I don't see any tracking options. It just the same my account page.
Anything that I missed?
OrderID = 0 works for me! Thanks! That's a handy workaround and will save me mucho time!.Quote:
Originally Posted by colosports
Ron
HI
ANYONE GOT A LINK TO DHL UK THAT CAN BE THE PUT IN THE CONFIGURATION SECTION TO ALLOW ME TO JUST INPUT THE TRACKING NUMBER AND THEN THE LINK THE CUSTOMER GETS GOES STRAIGHT TO THE DHL TRACKING.
CHEERS:cool:
I installed the latest version, and i have super orders mod install my problem is on the Ty Package Tracker page i can see the blue tracking link and it sent out the link correctly, however when i go to super orders or orders page it doesn't show the link or tracking number in the status field next to shipped. When print invoice it also doesn't show the tracking number is there a way i can fix this so that tracking number shows up on the invoice and in super orders and order page?
I'd like to see the same but it would require modifying the super orders page. Then any upgrades to either mod would be much more difficult...so I just deal with leaving the separate. It would be great is these two mods merged though. I'd love to see that happen.Quote:
Originally Posted by lextechs
Yeah it would be nice if super orders, ty tracker and PDF order can all merge into one mod, each of them are good tools for separate reason, for example i like the way pdf order print out the customers invoice vs the way super orders does.Quote:
Originally Posted by jeking
And that's the rub, as they say. I don't use PDF order, some people don't use package tracker so how do you decide which ones get merged? And then someone has to merge them and support the new mod.
Yeah i see your point just saying it would be nice. as far as merge i more else mean the ability to talk to each if they are installed, there are some mods that are installed separate but with can work together just by adding a line of code here or there.Quote:
Originally Posted by jeking
Hi
Escellent mod..... however can you tell me what the link should be in admin for tracking parcels with consignment numbers here in the UK. I have trawled thorugh DHL.co.uk and cannot see (or rather am not clever enough to work out) what link to use to work with this marvelous mod. The US link in the mod is 'http://track.dhl-usa.com/TrackByNbr.asp?ShipmentNumber='.
Thanks
Rob
Do you have a link for a shipment you can post? Sometimes you can disect it.
Hi
Yeah that is what I have been trying. The UK site for DHL is www.dhl.co.uk and the link with the mod is: 'http://track.dhl-usa.com/TrackByNbr.asp?ShipmentNumber=
Other than that I have no other useful info as I have not yet started to use this courier (starts in a few days). Good point though - if anybody here has ever tracked a shipment from DHL in the UK perhaps they could post a link for disection - you can obviously remove the number but the first party of the link would definately help resolve this.
Rob
I went to the UK website and entered a madeup number and got this url
http://www.dhl.co.uk/publish/gb/en/e...type=fasttrack
Try entering http://www.dhl.co.uk/publish/gb/en/e...e=RESULTS&AWB=
If that doesn't work, try http://www.dhl.co.uk/publish/gb/en/e...fasttrack&AWB=
Post back if one, the other or both work.
Hi again
Very helpful - thanks. the last one seems to get a result. I used 123456 as the number!
I have no real number to try but this seems to be a likely winner. For anybody else who is interested in this thread I will post back next week when I have a real number to track.
Thanks again for your help jeking!
Rob
** Update ** actually this is for air shipments. I really need UK domstic tracking. But hey, we are nearly there surely :).
Does anybody know the tracking url for ty package tracker? The shipping company is:
http://www.ups.com/WebTracking/refer...&WT.svl=SubNav
H6981176014
Thanks!
I'm not sure I follow. The url is for UPS but that is not a UPS tracking number.Quote:
Originally Posted by gdcp033
Thanks
It is indeed a UPS tracking number.Because there are two ways for tracking.
http://www.ups.com/WebTracking/refer...&WT.svl=SubNav
Enter the number in Shipment Reference,and then track
I'm confused about your question also. However, I'm guessing you are asking what tracking link to enter in admin-> configuration -> Ty Package Tracker for UPS. If so here's what works for me in the USA:Quote:
Originally Posted by gdcp033
http://wwwapps.ups.com/WebTracking/p...InquiryNumber1=
This works for tracking by UPS Tracking number. Not familiar with tracking by Reference Number but it sounds like a good idea. Try changing your link to go to the wwwapps.ups.com subdomain instead of www.ups.com.
I see what you mean. But it's not a tracking number so it does not produce a url like a tracking number does. The url for the result is http://wwwapps.ups.com/WebTracking/reference There is no reference to the tracking number or the reference number. I don't see a way for it to work.Quote:
Originally Posted by gdcp033
Most any shipping method used to process a shipment with UPS will allow the sending of an email shipment notification that will contain the tracking number for the shipment. With that, you can track it with this mod.
The closest link I can come up with is:
For example of the link, visit:Code:http://www.ups.com/WebTracking/reference?ReferenceNumber=
http://www.ups.com/WebTracking/refer...er=H6981176014
Your customer will have to click on Track button in order to see the tracking progress. It's an extra step and may confuse some of your new online customer. You should use the tracking link provided above by ronlee67 and regular tracking number.
Part of the problem in trying to use Ty Package Tracker to pull up UPS tracking info using a reference number is that reference numbers are not unique to the UPS system. With the many different shippers using the UPS system it is likely identical reference numbers from different shippers would be in the UPS system. To differentiate, UPS would need to know the shipper account number. UPS tracking numbers on the other hand are unique (no two numbers are the same, and by the way, include the shipper number.)
You might want to contact UPS Technology Support. I found this link on the UPS site that provides documentation on UPS Online Tools. The introduction does infer that customers can use either the tracking or reference numbers to pull up information. I haven't read the documentation yet and as you know, the devil is in the details. Perhaps this documentation will get you on track. http://www.ups.com/e_comm_access/laS...OL_ID=TrackXML
It seems to me that it shouldn't be too hard to write an app that would bring the shipper account number and the reference number into a generated url. The big question is whether UPS has set something up like this on their end and if so, exactly what should the inquiry url look like. Once that is known, code could be added to Ty Package Tracker to generate that inquiry url.
I for one would like to see something like this as it would eliminate the need for me to cut and paste tracking urls from my UPS Worldship screen into the tracker screens. Instead, Ty Package Tracker could be adapted to generate a link using my shipper number and the order number (reference number=order number) and put it into the order_status_history (tracker) record.
If you come up with a solution or more info on this issue please share with us.
I believe what you are looking for is contained in this document:
http://www.ups.com/gec/techdocs/pdf/trackhtml_v3.pdf
Specifically check out page 29
Ron
I must have missed something along the way. All I get out of this is config in admin and a sidebox that shows previous orders. Checked the DB and all entries are there. I uploaded all files. Is there something else Im supposed to be doing?
There is no special place to provide tracking to customers in admin>orders>edit. I don't get it. . .
John
To add tracking ID's, you need to go to admin>orders>add tracking idQuote:
Originally Posted by bumba000
The admin section is admin>configuration>ty package tracker
I go to Admin>Customers>Orders and there is nothing anywhere that says anything about tracking. When editing an order there are no new options in the pulldown. Just from what I've read I think there should be options there as well. I'm not really sure.
What does the Configuration>Ty Tracker have to do with it? The only things in there are add the url and Use it true - false.
It seems like the only thing I got out of this are some sql entries, an admin config and a sidebox.
Thanks,
John
Okay, I see admin>customers>add tracking id. Im on my way to try this out now.