Super Orders v3.0 Support Thread (for ZC v1.3.9)

[nix8]

That it shows up in Admin/Configuration tells me that the install SQL ran correctly.. That it does not appear under Admin/Customers says that you do not have one or more files in the right place. The most common cause is not properly naming the admin folders in the install package to match own admin folder name.. Bottomline is this is a problem with your install and you need to double check EVERYTHING again very carefully..

Ok, I figured out my amateur mistake and thought I'd post for other newbies.

Steps 4 and 5
4. FTP the contents of [temp directory]/1_Install_Files into the ROOT of your Zen Cart installation (i.e. your "/catalog"folder). The files are already arranged following the Zen Cart folder structure.

5. FTP the contents of [temp directory]/2_Required_Core_Edits into the root of your Zen Cart. installation (i.e. your "/catalog" folder). The files are already arranged following the Zen Cart folder structure.

I uploaded the folders instead of the "contents of the folders" oops.

Thanks for the response.

[DivaVocals]

Ok, I figured out my amateur mistake and thought I'd post for other newbies.

Steps 4 and 5
4. FTP the contents of [temp directory]/1_Install_Files into the ROOT of your Zen Cart installation (i.e. your "/catalog"folder). The files are already arranged following the Zen Cart folder structure.

5. FTP the contents of [temp directory]/2_Required_Core_Edits into the root of your Zen Cart. installation (i.e. your "/catalog" folder). The files are already arranged following the Zen Cart folder structure.

I uploaded the folders instead of the "contents of the folders" oops.

Thanks for the response.

Glad you got it all sorted out..

[luvstoxstitch]

I just installed the super orders add-on. I went to the customers/orders/detail buttons to edit an order like it says in the readme file

"You'll find two links placed around the Super Orders page, each handling a specific set of data. Those groupings are:

* Edit Admin Comments
* Split Order"

but the customers address, billing address, and shipping address come up but the rest of the page is blank and there are no links like it says there should be. I've rechecked the file uploads to make sure I didn't miss one and they where all uploaded. I saw someone else above was having a somewhat similar problem but mine is blank all the time. I've attached a screenshot of what shows up when trying to edit an order. Any ideas how to get the orders to show up?

I used the uninstall.sql and then reinstalled it and now it works

[Erniee00]

I just uploaded the files for Super Orders add-on, and overrode the three Core files, and now my Admin section doesn't even load (php error?)! I tried copying back the original core files, but that didn't help... Do you know of any Add-ons that conflict with this one? Or have you seen this problem before and know the common error?

[Erniee00]

Oh, the cache says:
[05-Aug-2011 15:28:22] PHP Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/.../admin/includes/functions/extra_functions/lcsd_merged_packing_slips.php on line 35

Looks like other people have had this problem before... looking up the solution now, but if you know it that would be helpful too.

[DivaVocals]

Oh, the cache says:
[05-Aug-2011 15:28:22] PHP Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/.../admin/includes/functions/extra_functions/lcsd_merged_packing_slips.php on line 35

Looks like other people have had this problem before... looking up the solution now, but if you know it that would be helpful too.

Your site is hosted on a server that is not running PHP5 or an version of PHP5 prior to v5.2.. (and no I didn't know the answer off the top of my head.. I simply used the thread search tools 'cause I happened to have a little free time on my hands to look this up for you..)

[Erniee00]

Yeah, saw that too, thanks. I was hoping there'd be a coding fix, but I'll see if we can upgrade the PHP version.

[DivaVocals]

Yeah, saw that too, thanks. I was hoping there'd be a coding fix, but I'll see if we can upgrade the PHP version.

No coding fix.. The PDF packing slip code requires PHP5. You shouldn't be running PHP4 anyway.. better to upgrade..

[DogTags]

zencart 139h
super orders 30
edit order 303
ty package 311

1. I go to an order detail page (super_orders.php action=edit)

2. click the red Refund button

3. Enter 5.00 in value box and check "Update order status with pre-set status & comments?"

4. Click to confirm, etc

5. However, when the order details page refreshes, there is nothing noted in the order total area for the refund to show the deduction of $5.00 from the order

Where did the $5.00 adjustment go, and why doesn't it display as an adjustment in the order total?

Thanks

[DivaVocals]

You are using Super Order refunds incorrectly.. These are not order total adjustments, they are refunds of payments made against the order.. In order for a refund to show there has to be a payment record..

If you want to give the customer an order total credit/adjustment, you'll need to use a different method..

zencart 139h
super orders 30
edit order 303
ty package 311

1. I go to an order detail page (super_orders.php action=edit)

2. click the red Refund button

3. Enter 5.00 in value box and check "Update order status with pre-set status & comments?"

4. Click to confirm, etc

5. However, when the order details page refreshes, there is nothing noted in the order total area for the refund to show the deduction of $5.00 from the order

Where did the $5.00 adjustment go, and why doesn't it display as an adjustment in the order total?

Thanks