hi peter,

regarding 3:
I think it works, but the instructions might be confusing, please follow these steps:
  1. go to your coupon admin (or click in mailbeez on "set up a coupon template")
  2. set up a coupon as you like, enter in "COUPON CODE" (not name) e.g. "template_winback_2011"
  3. save the coupon
  4. go to mailbeez > winback advanced > step 1
  5. click on edit, now you should see a drop-down only containing coupon templates
  6. choose the coupon template of your choice

now you have set up a coupon template and assigned that in the mailbeez module.

does that work for you?

cheers
cord