Quote Originally Posted by countrycharm View Post
Lets go over it again. When I had ty tracker 3.0 installed with edit order 3.0 the tracking number would not insert in the customers email when sent. It would update the tracking number on the customers account just fine. This is when you checked and compared my files. I rolled back from ty tracker 3.0 to v2.3 and the tracking information would be inserted in the customers email when pulled up from admin/customer/Add Tracing I. Now if I go to admin/customer/orders I can edit and order. If I put in a tracking number at the bottom of edit orders, the tracking number will not insert into the customer email but it will update there account with the tracking information. Am I making any sense to you at all.
I am just trying to be clear where the issue occurred BEFORE the rollback.. So BEFORE the rollback when the tracking number was NOT being included in the customer e-mail.. Were you entering the tracking numbers from orders.php or from edit_orders.php. Also which version of Edit Orders are you using??