Track Package from FedEx, UPS, Postal, DHL, etc..

[DivaVocals]

Please note highlighted item:

Changelog is as follows:

version 3.1.1 - 03/07/2011

• Minor corrections to the orders.php file so that tracking data is sent when only the status is changed but no comments are entered.
  (Discovered that code from Zen Cart v1.3.8 was left in place inadvertently in the orders.php file)
• Minor edits to the readme (correct more minor grammatic errors carried over from original readme)
• Deprecated the /YOUR_ADMIN_FOLDER/includes/functions/extra_functions/common_orders_functions.php file
  (PLEASE NOTE: If you are running Super Orders v3.0.x or Edit Orders 3.0.x DO NOT DELETE THIS FILE as it is still needed by these modules. If you are NOT running Super Orders v3.0.x or Edit Orders 3.0.x you may SAFELY remove this file as it is NO LONGER USED by Ty Package Tracker v3.1.1)

The post you are referring to is an old one and a subsequent submission addressed this.. (hence why you got the result you got..)

DivaVocals:




I beg to differ with you on the email contents. I just ran a test and entered only a status change and tracking number. No comments were entered. The email generated included the tracking number and new status.

I had "Append Comments" and "Notify Customer" checked. I'm looking at the Customer Email (not the admin email).

[DivaVocals]

Diva I need a little help when you can get around to it. I have the same problems as some of the others on here have had with no tracking numbers being included in the email when it is sent out. I didn't realize it until today. It started believe it or not around the same time I upgraded 12/27/10. How in the world I miss that I don't have a clue. I have Edit Orders 3 installed also. I have checked and rechecked all files with Beyond Compare and I don't know whats going on. Everything else is working like it should just that one little problem. Any ideas would be greatly appreciated. Email looks like this.

Hmmmmmmmmm... That's a puzzler.... Are you sure you have the latest and greatest version?? Because all of the e-mail issues were worked out in the last version I submitted..

[countrycharm]

Hmmmmmmmmm... That's a puzzler.... Are you sure you have the latest and greatest version?? Because all of the e-mail issues were worked out in the last version I submitted..

Hi Diva yes I think so. I will check again. If the issue was with just admin/orders.php yes I upgraded that one. I had to add in the Edith Orders code so Edith Orders would work.

[countrycharm]

Hmmmmmmmmm... That's a puzzler.... Are you sure you have the latest and greatest version?? Because all of the e-mail issues were worked out in the last version I submitted..

Yes I have the latest and greatest version of ty tracker installed. Every file is the way it is suppose to be. They are merge right with edit order files. I'm stumped I haven't install any other modules that require the order.php files to be modified.
May have to go back tov2.3 two see whats going on.
I forgot to mention that the tracking numbers are being installed into the database and being posted to the customer account with no problems.

[DivaVocals]

Yes I have the latest and greatest version of ty tracker installed. Every file is the way it is suppose to be. They are merge right with edit order files. I'm stumped I haven't install any other modules that require the order.php files to be modified.
May have to go back tov2.3 two see whats going on.
I forgot to mention that the tracking numbers are being installed into the database and being posted to the customer account with no problems.

Are you using Super Orders perchance???

[countrycharm]

Are you using Super Orders perchance???

No not at this time.

[DivaVocals]

No not at this time.

Well then I'm fresh out of ideas.. In the last version I submitted, everything should work just fine.. Hmmmmm...

[countrycharm]

Well then I'm fresh out of ideas.. In the last version I submitted, everything should work just fine.. Hmmmmm...

Hi Diva hope you are doing A little better each day. And I hope it is a while before you read this.

This is what I did to get it to work with the old version. I rolled back to v2.3 two see what was going on. Now I have Add tracker Id under Customers Menu again which is fine. Now when I add a tracking number from that menu the tracking number is inserted in the email when sent to a customer. When I click on Edit Orders to edit and order everything is just like it should be. You can even enter the tracking number at the bottom, but when I update the order no tracking number inserted in customers email. Edit Orders works just fine when editing orders. Strange very strange indeed.I guess I will leave it as is. At least I can send a tracking number this way.

[DivaVocals]

Now I'm confused.. Is the issue is that the tracking number is not being inserted when using Edit Orders to enter the tracking number??

Hi Diva hope you are doing A little better each day. And I hope it is a while before you read this.

This is what I did to get it to work with the old version. I rolled back to v2.3 two see what was going on. Now I have Add tracker Id under Customers Menu again which is fine. Now when I add a tracking number from that menu the tracking number is inserted in the email when sent to a customer. When I click on Edit Orders to edit and order everything is just like it should be. You can even enter the tracking number at the bottom, but when I update the order no tracking number inserted in customers email. Edit Orders works just fine when editing orders. Strange very strange indeed.I guess I will leave it as is. At least I can send a tracking number this way.

[countrycharm]

Now I'm confused.. Is the issue is that the tracking number is not being inserted when using Edit Orders to enter the tracking number??

Lets go over it again. When I had ty tracker 3.0 installed with edit order 3.0 the tracking number would not insert in the customers email when sent. It would update the tracking number on the customers account just fine. This is when you checked and compared my files. I rolled back from ty tracker 3.0 to v2.3 and the tracking information would be inserted in the customers email when pulled up from admin/customer/Add Tracing I. Now if I go to admin/customer/orders I can edit and order. If I put in a tracking number at the bottom of edit orders, the tracking number will not insert into the customer email but it will update there account with the tracking information. Am I making any sense to you at all.