COWOA (for ZC v1.5.x)

[DivaVocals]

I'm not sure what's going on with your store, but it certainly seems like you may have other code which is causing this issue.. COWOA out the box wouldn't cause this issue (otherwise there would be MANY MORE folks reporting this same issue) I wish I had some insight to prvide, but it's difficult to troubleshoot an issue that cannot be reproduced..

That said have YOU tested this?? Can YOU re-create the issue.. If you can what were the exact steps to reproduce?? You say you received complaint(s) how many customers?? From ALL customer's ONE customer??? Is this a ONE time ocurrance or does it happen regularly??

Even if you could reproduce the issue, I still don't think it's a COWOA issue (again, because no one else has reported this issue) I suspect that the real issue is some other modification to your store which is being impacted by COWOA..

I installed COWOA in Feb on my Zen 1.5.1 store. I received some complaints that products are being placed in the user's cart that they did not acquire. Further research revealed this customer was a COWOA account. There were rows in customers_basket table for her customer id that did not belong. (We have product option values for Name on these products which is how I know they do not belong). I know Zencart has a "merge cart" feature designed to capture stuff put into the cart in a previous session when the user logs in. I am not sure how that should behave for a COWOA session. Timing is an issue since these customers may have been on the store simultaneously.

Is there a way to assure that COWOA customers bypass the merge cart routine?