Image Handler 3 Support Thread (for ZC v1.3.9)

[chaiavi]

Ok, you read it. But you didn't say if you actually tried configuring the settings to make your images appear transparent (either configure IH3 to change the background color of your images from white to whatever your page is, or set it to render them as .png files - which are transparent).

Using either of these configuration settings should solve your problem regardless of the background color of your images. As a matter of fact, one of the main functions of IH3 is to handle your images - meaning manage their sizes and how they render - so that you don't have to go change them all manually. This is in the READ_ME - first tab.

When you don't indicate what you've tried so far, but instead argue about how the advice you are given can't solve your problem, it leaves very little room to assist you - because one can only guess at the problem.

I have tried both ways.

I am attaching an image of my settings - first attachment.


Are my settings wrong?
How can I tell IH3 to render the white color in all of my images as transparent?

Your subsequent posts indicate there are multiple problems with your template affecting a variety of areas on the page you provided a link for.

Until these issues are resolved, it's impossible to troubleshoot for IH3 - or to know if IH3 is even giving you problems to begin with.

As suggested in my previous posts, I recommend you speak with your template designer to get assistance with your core template issues (code showing on the page, additional images not showing up on page, footer disappearing on pages other than main page, and apparent incompatibility with Zen Cart addons).

I agree that the issue with not seeing multiple images, might be a much deeper problem, I will solve the other issues prior to solving the multiple images issue.

None the less, I don't think that these problems affect the image rendering of IH3.

In fact I never said there is a bug in IH3, just asked how to configure it to to have transparent instead of white, if it is possible altogether.

Also, you need to confirm that your template is indeed compatible with Zen Cart, because from what I read on their website, it is only compatible with a specific version of osCommerce.

Once the aforementioned issues are resolved, if you're still struggling with IH3, we can better assist you. But it would help if you would read the first page of this thread to see what information to provide when requesting support. (That same information is also in the READ_ME that you indicate having read thoroughly).

You're much more likely to get help that is useful to you when you provide the needed information in your support requests.

Good luck and happy zenning

Thanks,

But just for your information, the template seller company is called Algozone and I bought this template because it stated explicitly that this specific template is compatible with ZenCart V1.39b-h (I have 1.39h):
http://www.algozone.com/zencart-temp...37-p-2236.html


They have lots of other zencart templates.