Quote Originally Posted by Danielle View Post
I've installed this on another site and it worked great, but I just installed it again and the main image is not showing up on the product info page. It does show up fine everywhere else on the site, just not the product info pages. My tpl_product_info_display.php file is not customized at all, it's just the default version. Any ideas why the images are missing?

Thanks!
a link to the store product would be great too so the others with more experience can chime in with more advanced info

did you set the settings in admin/configuration/images so that these are set to the same size as the small image width?

Image - Product Listing Width 165 Image - Product Listing Height 165 Image - Product New Listing Width 165 Image - Product New Listing Height 165 Image - New Products Width 165 Image - New Products Height 165 Image - Featured Products Width 165 Image - Featured Products Height 165 Image - Product All Listing Width 165 Image - Product All Listing Height 165
I know I have installed this in mine and several other stores before where the main store and hte test store can be on the same server with all settings exactly alike and one will behave where the other will give problems....just the computers getting back at us...lol

the only different one i have set not like these is this one

Product Info - Image Width 245 Product Info - Image Height 245