Image Handler 3 Support Thread (for ZC v1.3.9)

[hara]

NO IDEA what you mean by this.. Would help if you provided a link to the site.. Would help if you explain IN STEP BY STEP DETAIL how you are getting to this page where you see the issue you are reporting..

Uncovered water mark images pages are in the following page path:
http://www.xxx.com/index.php?main_page=shopping_cart...

How to get here:

buy a product by click on "add this to my cart", direct you to "Your shopping cart content" page. You can see very small product image(s) with no water mark. More over; on this page

You check Remove (product) and click on trash can, it turns you to above said page (Page title: Your Shopping Cart is empty) and you can see all products images on this page are not covered by water mark.

[DivaVocals]

Hara, please help us help you.. Post a REAL LINK to a REAL SITE where the problem exists.. Now others posting here might like guessing answers based on imaginary sites.. I personally don't and won't spend too much time guessing at answers for problems I can't see.. Post a link to a real site so we can see what you are describing possibly answer your question..

Uncovered water mark images pages are in the following page path:
http://www.xxx.com/index.php?main_page=shopping_cart...

How to get here:

buy a product by click on "add this to my cart", direct you to "Your shopping cart content" page. You can see very small product image(s) with no water mark. More over; on this page

You check Remove (product) and click on trash can, it turns you to above said page (Page title: Your Shopping Cart is empty) and you can see all products images on this page are not covered by water mark.

[hara]

OK. See this link:

http://www.cfm-usa.com/index.php?mai...=shopping_cart

You can see no water mark page. You also can try to add item to shopping cart and then remove from cart, the page will direct to no water mark images page.

Thanks in advance.

[DarkAngel]

OK. See this link:

http://www.cfm-usa.com/index.php?mai...=shopping_cart

You can see no water mark page. You also can try to add item to shopping cart and then remove from cart, the page will direct to no water mark images page.

Thanks in advance.

first off each one of those images when hovered over are not shown in the bmz_cache folder but the images folder so IH is not handling them

those with the watermark are being handled by IH

it does send you back to the product listing page with no watermark cause those like the link you provided is not being handle by IH so make sure all files are uploaded to their right places

delete any _MED and _LRG images to make sure IH kicks in

[DivaVocals]

OK. See this link:

http://www.cfm-usa.com/index.php?mai...=shopping_cart

You can see no water mark page. You also can try to add item to shopping cart and then remove from cart, the page will direct to no water mark images page.

Thanks in advance.

Okay.. Now that I can SEE what you are referring to here's the deal.

Shopping cart images are being generated by IH3, but IH3 does not watermark the shopping cart image. As far as I know/remember, Image Handler has historically only watermarked the small, medium and large product images. (someone please correct me if this is not true)

Regarding the new products list that is displayed after emptying the shopping cart: I can see that the new products list that appears when you empty the shopping cart does not show the watermarked images. Though IH3 is indeed generating these images, they are not watermarked.. (and just so it's clear IH3 is creating DIFFERENT images for this new product view than if you clicked the new products link)

Not sure why, but I can now see the issue you are describing.. Hopefully someone else following this thread has a idea how to resolve..

first off each one of those images when hovered over are not shown in the bmz_cache folder but the images folder so IH is not handling them

If you hover over the product images in the new products list shown after emptying the cart, the link you should see is not an image link but a link to the product details page.. this is correct behavior..

it does send you back to the product listing page with no watermark cause those like the link you provided is not being handle by IH so make sure all files are uploaded to their right places

Based on looking at all of Hara's other links on this site, I'm fairly certain he has installed IH3 correctly and all the image files are in the correct location.. What's going on is not caused by an incorrect IH3 install..

I will need to test on my test store to confirm, but the issue he has described and (finally) demonstrated is an entirely different issue.. It is clear that the new products list that is displayed after emptying the shopping cart is somehow different than the new products link. (http://www.cfm-usa.com/index.php?main_page=products_new)

[clydejones]

OK. See this link:

http://www.cfm-usa.com/index.php?mai...=shopping_cart

You can see no water mark page. You also can try to add item to shopping cart and then remove from cart, the page will direct to no water mark images page.

Thanks in advance.

Okay.. Now that I can SEE what you are referring to here's the deal.

Regarding the new products list that is displayed after emptying the shopping cart: I can see that the new products list that appears when you empty the shopping cart does not show the watermarked images.

Not sure why, but I can now see the issue you are describing.. Hopefully someone else following this thread has a idea how to resolve..

double check your image settings in admin

admin -> configuration -> images -> IH small images watermark (make sure its set to YES)

admin -> configuration -> images -> IH medium images watermark (make sure its set to YES)

[hara]

double check your image settings in admin

admin -> configuration -> images -> IH small images watermark (make sure its set to YES)

admin -> configuration -> images -> IH medium images watermark (make sure its set to YES)

For sure all yes already checked.

[clydejones]

For sure all yes already checked.

double check to make sure ( watermark.png ) ( watermark_MED.png ) ( watermark_LRG.png ) and

have been uploaded to your images, images/medium and images/large folders respectively

[DivaVocals]

double check to make sure ( watermark.png ) ( watermark_MED.png ) ( watermark_LRG.png ) and

have been uploaded to your images, images/medium and images/large folders respectively

The watermarking seems to be working fine everywhere else.. It's just the new products list when you empty the shopping cart.. Haven't tested this myself to see if I get a similar result, but honestly I don't remember testing for this specifically..

[clydejones]

The watermarking seems to be working fine everywhere else.. It's just the new products list when you empty the shopping cart.. Haven't tested this myself to see if I get a similar result, but honestly I don't remember testing for this specifically..

I can't duplicate this on any of my test sites.

The only thing that may affect this is that the image heights and widths for the following are not the same. (All of these must be the same for height and width)

Small Image Width 178
Small Image Height 267
Image - Product Listing Width 178
Image - Product Listing Height 267
Image - Product New Listing Width 178
Image - Product New Listing Height 267
Image - New Products Width 178
Image - New Products Height 267
Image - Featured Products Width 178
Image - Featured Products Height 267
Image - Product All Listing Width 178
Image - Product All Listing Height 267