Image Handler 3 Support Thread (for ZC v1.3.9)

[DarkAngel]

sorry but i'm not setting anything , it's automatic . what can i do for setting the new products ?

unless you are using the default image setting for IH3 you must have at one time or another set the sizes for your images in configuration section of admin...please post those

[dmagic]

Just install this mod and just the "new products" not show real image .

[DarkAngel]

Just install this mod and just the "new products" not show real image .

so what do you have for these:

Small Image Width
Small Image Height

Calculate Image Size
Image Required

Product - Image Width
Product - Image Height

[dmagic]

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 200
Product Info - Image Height 150
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG

[DivaVocals]

Your image settings are the issue.. and this is covered in the readme under the "Configuration" tab.. Versus me posting here verbatim what is already written in the readme, PLEASE re-read the readme file.. In it are CLEAR detailed instructions for the small image settings and the image setting for the product listing pages. (Hint: it's in the "Zooming (fancy hover effect)" section of the configuration tab)

Fix your image settings and your issues will resolve themselves. 99.9% of the IH3 issues can be directly attributed to install and/or configuration issues.. The readme is your guide to properly install and configure IH3. Follow these instructions and this will resolve your issue..

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 200
Product Info - Image Height 150
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG

[gaius]

I went back and reinstalled the LB file again, just in case. It's working fine, although you can only tell that when you are in the product_listing view...But I can say I'm 100% sure that the LB file is in place of the IH3 file.

Neither template were paid templates. The Working site was a mod of a Picaflor Azul template, "A Pink Boutique". The Non-working site is a mod of the classic template.

To answer the other questions posted:
I am using 1.3.9 Zen Cart, the latest that downloads with GoDaddy's hosting.
I am using the following other mods:
LightBox, About Us Page, Column Layout, EZ Pages Footer, Ask a Question, and Product Filter.
This is a NEW install of IH, not an upgrade from IH2.
When I installed my working version, I did everything through Dreamweaver. For the non-working version I used Filezilla, as it allows me to drag and drop the files I want to upload. This is my main concern, which is why I was asking before which files handle the bmz_caching. The ReadMe says to be sure there isn't corruption from a bad FTP transfer. I was hoping to narrow my search to check where there was a bad transfer, instead of having to check every file to see if it uploaded correctly.

:) Thanks again for the help troubleshooting this.

[DarkAngel]

I went back and reinstalled the LB file again, just in case. It's working fine, although you can only tell that when you are in the product_listing view...But I can say I'm 100% sure that the LB file is in place of the IH3 file.

Neither template were paid templates. The Working site was a mod of a Picaflor Azul template, "A Pink Boutique". The Non-working site is a mod of the classic template.

To answer the other questions posted:
I am using 1.3.9 Zen Cart, the latest that downloads with GoDaddy's hosting.
I am using the following other mods:
LightBox, About Us Page, Column Layout, EZ Pages Footer, Ask a Question, and Product Filter.
This is a NEW install of IH, not an upgrade from IH2.
When I installed my working version, I did everything through Dreamweaver. For the non-working version I used Filezilla, as it allows me to drag and drop the files I want to upload. This is my main concern, which is why I was asking before which files handle the bmz_caching. The ReadMe says to be sure there isn't corruption from a bad FTP transfer. I was hoping to narrow my search to check where there was a bad transfer, instead of having to check every file to see if it uploaded correctly.

:) Thanks again for the help troubleshooting this.

please do not tell me you downloaded it from godaddy -- the cart software. go to the section here and download the current version...1.3.9h

unzip it then upload it to your server. Using fantastico via the hosts can mess things up. I have no idea if dreamweaver does or not but the best way to install software is to download the latest version from any site then manually uploading the files.

after you overwrite the store software files with the ones from here at this site then possibly it will help....I think IH3 was specifically geared to function better with 1.3.9h

as for corruption I think it shows up as items not working right not in the code...it may be that the www hiccuped and /or you uploaded too many items at once with the net interrupted too on their end and the files may not be fully updated even though you can see them.

[gaius]

Upon checking my version again, I DO have 1.3.9h. I'm sorry about the misunderstanding!

[DarkAngel]

Upon checking my version again, I DO have 1.3.9h. I'm sorry about the misunderstanding!

but is it 1.3.9 h or one of the earlier variants

[gaius]

It is 1.3.9h. Forgot the h in the above post at first.