Image Handler 3 Support Thread (for ZC v1.3.9)

[bonnit]

they are stored in the bmz_cache folder that you uploaded with this mod.

The best thing to do is upload the largest size you need and no bigger, i.e my large images are 500 x 500 max, but my supplier gives me 2500 x 2500 and that is just overkill (in fact at first before i realised it was at a complete standstill because of this) resize the image to the largest size you need, squash the filesize if you can and then upload, image handler will do the rest for you.

[sofasurfer]

Thanks for the info.
Now, can you answer this for me...
My image was 431kb. It measured 750ish X 500ish pixels. IH3 resized it to 3kb, 9kb and 73kb.

Now, I used Nautilus image resizer to change my uploaded image to 649x480 pixels. IH3 then resized it to 3kb, 9kb and 158kb.

Why did the largest IH3 resize get bigger?

[nigelt74]

Thanks for the info.
Now, can you answer this for me...
My image was 431kb. It measured 750ish X 500ish pixels. IH3 resized it to 3kb, 9kb and 73kb.

Now, I used Nautilus image resizer to change my uploaded image to 649x480 pixels. IH3 then resized it to 3kb, 9kb and 158kb.

Why did the largest IH3 resize get bigger?

1) we need to see the affected page
2) What was the image size in kb of the file that you re-uploaded it with Nautilus Image resizer
3) What is the large image size setting set to in the image settings
4) What is the format of the image, jpg gif, png

[roslan1984]

Hi

Godaddy shut down my site because there is to many image files in directory

I am using image handler 3
I am using zen-cart 1.3.9 g
updated from 1.3.7 to 1.3.8 to 1.3.9

In order for your site to viewable again you will need to fix the file structures so we can finalize the account change that you had requested. Below is a list of all directories that need to be reduced to 1024 files or less.

3345, ./html/***********/bmz_cache/0

3353, ./html/***********/bmz_cache/1


3214, ./html/***********/bmz_cache/2


2911, ./html/***********/bmz_cache/3


2921, ./html/***********/bmz_cache/4


3376, ./html/***********/bmz_cache/5


3261, ./html/***********/bmz_cache/6


3270, ./html/***********/bmz_cache/7


3352, ./html/**********/bmz_cache/8


3317, ./html/*********/bmz_cache/9


3409, ./html/********/bmz_cache/a


3225, ./html/********/bmz_cache/b


3304, ./html/*********/bmz_cache/c


3249, ./html/********/bmz_cache/d


3238, ./html/******/bmz_cache/e


3196, ./html/******/bmz_cache/f


66084, ./html/*******/cache

6142, ./html/******/images

Please contact us if you have any further issues


What should I do ?

[countrycharm]

Hi

Godaddy shut down my site because there is to many image files in directory

I am using image handler 3
I am using zen-cart 1.3.9 g
updated from 1.3.7 to 1.3.8 to 1.3.9

In order for your site to viewable again you will need to fix the file structures so we can finalize the account change that you had requested. Below is a list of all directories that need to be reduced to 1024 files or less.

3345, ./html/***********/bmz_cache/0

3353, ./html/***********/bmz_cache/1


3214, ./html/***********/bmz_cache/2


2911, ./html/***********/bmz_cache/3


2921, ./html/***********/bmz_cache/4


3376, ./html/***********/bmz_cache/5


3261, ./html/***********/bmz_cache/6


3270, ./html/***********/bmz_cache/7


3352, ./html/**********/bmz_cache/8


3317, ./html/*********/bmz_cache/9


3409, ./html/********/bmz_cache/a


3225, ./html/********/bmz_cache/b


3304, ./html/*********/bmz_cache/c


3249, ./html/********/bmz_cache/d


3238, ./html/******/bmz_cache/e


3196, ./html/******/bmz_cache/f


66084, ./html/*******/cache

6142, ./html/******/images

Please contact us if you have any further issues


What should I do ?

Ummmmm I use Godaddy for hosting too. I use image handler 2. I don't know if there is a difference in the 2 modules. I haven't run across that with Godaddy yet. If and when I do it will be time to move to a new host. Try clearing the image cache under admin/tools/image_handler/admin.
I keep mine cleared out once a week.

[DarkAngel]

Hi

Godaddy shut down my site because there is to many image files in directory

I am using image handler 3
I am using zen-cart 1.3.9 g
updated from 1.3.7 to 1.3.8 to 1.3.9

In order for your site to viewable again you will need to fix the file structures so we can finalize the account change that you had requested. Below is a list of all directories that need to be reduced to 1024 files or less.

3345, ./html/***********/bmz_cache/0--- 3196, ./html/******/bmz_cache/f

66084, ./html/*******/cache

6142, ./html/******/images

Please contact us if you have any further issues


What should I do ?

depends on what change you wanted them to do for you too. the cache folder NOT the bmz but the regular cache folder should be empty unless you have had errors.

you need to go in there and get rid of the files there and make sure to check it often.

another thing is the kb/mb size of the ones in the images folder but that should not be a really big problem unless your account is maybe causing the others on that server to bog down...if yours uses too many resources the host will shut you down....BUT

if it were me I would go to another host--try hostgator / hostdime / bluehost / lunarpages

those are some of the hosts that I and some of my clients use.

[nigelt74]

There is no difference between image handler 2 and 3 in this, so don't bother switching, IH3 is the one you should be using

Ok a few General questions

1) How many products on your site
2) Did you clear the /bmz_cache before and after each upgrade
admin --> tools --> Image handler 3 -- (manager tab) Clear bmz_cache,
Clear the cache now
then go and physically check those subdirectories, because they should be empty of image files
3)
Your /cache folder (not the /bmz_cache folde) is where php errors are stored, you can clear it via
admin -- tools -- Store Manager -- Very bottom button that says "Clean up debug cache"
You should read the most recent error messages, to see what they say,


edit----------------------------------
66000 in the cache, that means something on your site is screwy, often a missing file or something

Hi

Godaddy shut down my site because there is to many image files in directory

I am using image handler 3
I am using zen-cart 1.3.9 g
updated from 1.3.7 to 1.3.8 to 1.3.9

In order for your site to viewable again you will need to fix the file structures so we can finalize the account change that you had requested. Below is a list of all directories that need to be reduced to 1024 files or less.

3345, ./html/***********/bmz_cache/0

3353, ./html/***********/bmz_cache/1


3214, ./html/***********/bmz_cache/2


2911, ./html/***********/bmz_cache/3


2921, ./html/***********/bmz_cache/4


3376, ./html/***********/bmz_cache/5


3261, ./html/***********/bmz_cache/6


3270, ./html/***********/bmz_cache/7


3352, ./html/**********/bmz_cache/8


3317, ./html/*********/bmz_cache/9


3409, ./html/********/bmz_cache/a


3225, ./html/********/bmz_cache/b


3304, ./html/*********/bmz_cache/c


3249, ./html/********/bmz_cache/d


3238, ./html/******/bmz_cache/e


3196, ./html/******/bmz_cache/f


66084, ./html/*******/cache

6142, ./html/******/images

Please contact us if you have any further issues


What should I do ?

[DarkAngel]

original post: http://www.zen-cart.com/forum/showpo...&postcount=510

I have since removed LB and IH3 and all but main images...left for 24+ hours then came back in added in all additional images with LB 1.6.2 left again for another 24+ hours and it has worked beautifully

now I just reinstalled IH3, everything in proper place and the popup is broken. It will not use the medium size image at all, when "view image" selected with right-click it goes to the normal url NOT bmz_cache (chmodded to both 755 then 777 as well as images folder).

have removed and uploaded new bmz_cache folder making sure it is chmodded right and all folders are empty and remain empty even after going to store to view it.

what do I need to do, please.

[countrycharm]

There is no difference between image handler 2 and 3 in this, so don't bother switching, IH3 is the one you should be using

I didn't figure there was. When I upgraded to zen cart 1.3.9.h I just compared the files from Image Handler 2 and made the changes . Thanks for the information.

[nigelt74]

When i looked just now

1) Image Handler isn't handling those images they are all coming from the images folder
2) What happens if you delete the .htaccess folder from the /bmz_cache folder
3) I know you are fairly conversant with zencart, but you haven't mentioned it, so are there anything errors appearing in the /cache folder
4) So if i am reading you correctly Image handler is creating folders in the bmz_cache but not images, or where the subfolders already there?, if so try clearing everything except the keep file out of the /bmz_cache

original post: http://www.zen-cart.com/forum/showpo...&postcount=510

I have since removed LB and IH3 and all but main images...left for 24+ hours then came back in added in all additional images with LB 1.6.2 left again for another 24+ hours and it has worked beautifully

now I just reinstalled IH3, everything in proper place and the popup is broken. It will not use the medium size image at all, when "view image" selected with right-click it goes to the normal url NOT bmz_cache (chmodded to both 755 then 777 as well as images folder).

have removed and uploaded new bmz_cache folder making sure it is chmodded right and all folders are empty and remain empty even after going to store to view it.

what do I need to do, please.