It seems really awkward to have to get the template authors to go in and put this right. There is nothing in my admin panel to enable or disable...it's all hidden away in the code somewhere!
It seems really awkward to have to get the template authors to go in and put this right. There is nothing in my admin panel to enable or disable...it's all hidden away in the code somewhere!
I don't like playing with MySql stuff but I was looking in the shop db and found three entries for 'zen_seo_cache'.
Would it do any harm to delete 'zen_seo_cache' in the database.
Navigate to admin/tools/templat_selection
If you template authors did the right thing you'll have at least two enteies to select from, the original 'classic' plus the newly developed one.
Switch back to the 'classic' temple to see if the problem persists. If it does, then your problem has nothing to do with the templates at all and you'll be needing to look elsewhere.
Cheers
Rod
Thank you RodG. The answer was of course...user error
The template guy kindly sorted out my .htaccess file that I had tinkered with while considering the options for moving the shop from /shop/ to public_html
Also he apologised for not sending me the admin url for the seo urls management. It is different to the regular admin pages, so now I have control over the seo urls .
The site is now working again. Thanks for all the replies.![]()