Quote Originally Posted by DivaVocals View Post
I disagree, and I wouldn't recommend rolling back v2.3a for a number of reasons

  1. v2.3a's codebase is based on Zen Cart v1.3.8. This is an obsolete and INSECURE version of Zen Cart. While there are many older add-ons which work with Zen Cart v1.5, any which include code for what I consider are key pages (like the orders.php) are not one's I would use in my Zen Cart v1.5 store.
  2. v2.3a needlessly created a clone of the orders.php page with the tracking customizations added. I understand the logic of why this was done (to avoid overwriting the orders.php page), but the orders.php page v2.3a was based on is MILES away from the v1.3.9 or v1.5 orders.php page.

    Besides that WHY have a parallel version of the orders.php page to JUST to simply add tracking numbers?? It's inefficient for a store owner processing multiple orders. Personally my clients ALL thought it was stupid to have two nearly identical orders pages and wouldn't use older versions of Ty Package Tracker because it was too much work to bounce back and forth between the Super Orders or default order pages and the Ty Package Tracker page.
  3. Because v2.3 is based on an older an obsolete version of Zen Cart, many of the improved features in the newer orders.php are NOT part of v2.3a's parallel orders.php page.

So I would not recommend that anyone with a Zen Cart v1.5 shop (or even a v1.3.9 shop) roll back to a version of Ty Package Tracker which uses code form an obsolete and insecure version of Zen Cart.

What I can say is this, I've installed the current version on MULTIPLE stores without issue. I've installed it on my own test store MULTIPLE times (I FREQUENTLY reset this store to test things) and I STILL cannot replicate the issue being reported.

So NO my recommendation is not to roll back to a version of this add-on with obsolete insecure code in, but to get to the bottom of the issue for Danielle's install.

Since I cannot replicate the issue that Danielle is reporting, and it has not been WIDELY reported in this support thread, it leads me to believe that there is an installation issue at play. It sounds like all the code Ty Package Tracker needs to properly send out emails is missing. The most likely cause is that if the Ty Package Tracker code was removed in an errant file merging action or overwritten when files from other add-ons which also modify the same files were uploaded and wiped out the Ty Package Tracker code.

So it would help if Danielle provided a more information than we've gotten so far. All we know this far is: "I have installed this on version 3.1.2 on Zen-Cart v1.5.0"


  1. What other mods were installed??
  2. Did she double check her install (including re-uploading EVERYTHING again??)
I agree with you absolutely. I'm sorry it was 3.0 I rolled back to not v2.3a. My bad