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  1. #1
    Join Date
    Jan 2010
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    Default Re: Simple Google Analytics - Support

    Thanks I have finished the installation and done everything else in the install notes, however my Google Analytics account is still saying "Tracking not installed" after I have done the check status. I have a redirection on the domain name to the folder where Zencart is installed could this be causing this problem?

  2. #2
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by gcopping View Post
    Thanks I have finished the installation and done everything else in the install notes, however my Google Analytics account is still saying "Tracking not installed" after I have done the check status. I have a redirection on the domain name to the folder where Zencart is installed could this be causing this problem?
    If you would share your web site link with us we might be able to see whats going on.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  3. #3
    Join Date
    Jan 2010
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    Default Re: Simple Google Analytics - Support

    http://www.matequehairproducts.co.uk

    Thanks for the quick response - web site URL above.

  4. #4
    Join Date
    Jul 2007
    Posts
    2,169
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    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by gcopping View Post
    http://www.matequehairproducts.co.uk

    Thanks for the quick response - web site URL above.
    The code for Simple Google Analytics is OK on your site. See below. I would just give it sometime to collect data. I see nothing wrong on your site. You may have entered the wrong info on Google end. I don't know.

    <script type="text/javascript">

    var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");

    document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));

    </script><script src="http://www.google-analytics.com/ga.js" type="text/javascript"></script>

    <script type="text/javascript">

    var pageTracker = _gat._getTracker("UA-xxxxxx-42");

    pageTracker._initData();


    pageTracker._trackPageview();

    pageTracker._trackPageLoadTime();
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  5. #5
    Join Date
    Jan 2010
    Posts
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    Default Re: Simple Google Analytics - Support

    Thanks for checking I will give it a bit of time and then get back to you if it is still not collecting anything.

  6. #6
    Join Date
    Mar 2009
    Posts
    414
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    Default Re: Simple Google Analytics - Support

    I'm still trying to see why when I click "view source" one of my sites shows the Google Analytics data, but my second site doesn't show any of the Simple Google Analytics code at all.

    Since the includes/templates/mytemplate/common/html_header.php and tpl_main_page.php are the same for both sites in terms of the Simple Google Analytics installation, would any other file in that common folder be relevant to the "view source" reading the Simple Google Analytics code?

    Are their any ways to debug this?

    Notageek

  7. #7
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Simple Google Analytics - Support

    A link to your sites would be nice so we could take a peek.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

 

 

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