Image Handler 4 (for v1.5.x) Support Thread

[sweetaloma]

ooooooooh i get it now. derderder. thank you so much!!! such a simple little thing can stump a smartypants ;]'

[ScriptJunkie]

apparently i'm a complete moron because i dont understand step 4. rename YOUR_ADMIN folder ...whats that?!?!? gawd i feel stupid...

"YOUR_ADMIN" refers to the folder in the Image Handler4 fileset named "YOUR_ADMIN". You need to rename this folder to match the name of the admin folder in your Zen Cart. When you installed Zen Cart, one of the installation instructions for security was to locate the folder/directory called "admin" and name it something else so hackers wouldn't find it.

When you install an addon that has files which go into this folder, the folder in the admin will always be called "YOUR_ADMIN" and will always need to be renamed to match the name of your store's admin folder.

If my explanation is unclear to you, then I gently suggest you are too new to Zen Cart to install addons. Recommendation is that you first read through the forum's tutorials to get familiar with Zen Cart first (paying particular attention to tutorials on the Override System), and then return to customizing your store. Believe me, it will be time well spent - because as you go forward with customization you will encounter this again and again and knowing what you're doing (or learning as you go) will save you a world of hurt later on :)

The forum is FILLED with support threads about common questions faced by newbies (which we all were at one time - so you'll probably run in to some of mine), and has a TON of tutorials that take you step by step through what you want to do. Additionally, the community is bursting at the seams with friendly helpful folk who dedicate their free time to help you understand this awesome piece of software.

It is those support threads where you will need to post future questions about Zen Cart as you go forward, because this support thread is for specific issues related to Image Handler4. Your question is actually a basic Zen Cart customization question. Since you're new, it's understandable that you wouldn't understand that your question is in the wrong place, but now that you know, it should be easier for you to find the info you're looking for going forward. Knowledge is power!

Good luck and happy Zenning :)

[testuser]

"YOUR_ADMIN" refers to the folder in the Image Handler4 fileset named "YOUR_ADMIN". You need to rename this folder to match the name of the admin folder in your Zen Cart. When you installed Zen Cart, one of the installation instructions for security was to locate the folder/directory called "admin" and name it something else so hackers wouldn't find it.

When you install an addon that has files which go into this folder, the folder in the admin will always be called "YOUR_ADMIN" and will always need to be renamed to match the name of your store's admin folder.

If my explanation is unclear to you, then I gently suggest you are too new to Zen Cart to install addons. Recommendation is that you first read through the forum's tutorials to get familiar with Zen Cart first (paying particular attention to tutorials on the Override System), and then return to customizing your store. Believe me, it will be time well spent - because as you go forward with customization you will encounter this again and again and knowing what you're doing (or learning as you go) will save you a world of hurt later on :)

The forum is FILLED with support threads about common questions faced by newbies (which we all were at one time - so you'll probably run in to some of mine), and has a TON of tutorials that take you step by step through what you want to do. Additionally, the community is bursting at the seams with friendly helpful folk who dedicate their free time to help you understand this awesome piece of software.

It is those support threads where you will need to post future questions about Zen Cart as you go forward, because this support thread is for specific issues related to Image Handler4. Your question is actually a basic Zen Cart customization question. Since you're new, it's understandable that you wouldn't understand that your question is in the wrong place, but now that you know, it should be easier for you to find the info you're looking for going forward. Knowledge is power!

Good luck and happy Zenning :)

Politely put I'd say...

[StevenMagnet]

I'm having a problem with IH4. I followed the installation instructions and everything appears in my admin and all of the features are working correctly except for one: my images aren't actually uploading. I'm not getting any error messages when I browse and upload it through the admin. Partial screen-shot below:


Any suggestions on where to start troubleshooting this? It's not just an admin panel error either, the image doesn't display on the site either. Easy Populate is also installed, in case that has some sort of conflict with IH4

[DivaVocals]

Link to site would really help...

I'm having a problem with IH4. I followed the installation instructions and everything appears in my admin and all of the features are working correctly except for one: my images aren't actually uploading. I'm not getting any error messages when I browse and upload it through the admin. Partial screen-shot below:


Any suggestions on where to start troubleshooting this? It's not just an admin panel error either, the image doesn't display on the site either. Easy Populate is also installed, in case that has some sort of conflict with IH4

[StevenMagnet]

Site's still under construction, was hoping this addon would save me some time and effort in getting the images up. This is the page for the product in question.

http://usboatgroup.com/boston-whaler...p-2599771.html

[DivaVocals]

Site's still under construction, was hoping this addon would save me some time and effort in getting the images up. This is the page for the product in question.

http://usboatgroup.com/boston-whaler...p-2599771.html

I won't get started on the fact that it doesn't appear that IH4 is managing your images.. Let's start with the fact that your images don't appear to exist. The URL for the main product image is: http://usboatgroup.com/images/NV209695_0.jpg.

So let's start with does this image file in fact exist in this location???

[StevenMagnet]

That would be the problem. It seems that the uploader is putting them in as shop/images/whatever.jpg and the site is looking for images/whatever.jpg

[DivaVocals]

That would be the problem. It seems that the uploader is putting them in as shop/images/whatever.jpg and the site is looking for images/whatever.jpg

and that tells me that your shop and/or admin side includes/configure.php files contain incorrect values in the path settings. This is not an IH4 issue (as IH4 does not modify this file), but a Zen Cart configuration issue..

[algerdes]

If I may, just one question:

In the installation directions, this stuck out for me:

Image Handler 4 enables you to use GD libraries or ImageMagick (if installed on your server) to generate and resize small, medium and large images on the fly on page request.

Now I don't know if either of these are loaded. If they do not exist does that mean that IH4 isn't doing anything in the way of "generate and resize... on the fly"? Also, if they do not exist, and are needed, where does one find them?

Thanks
I look forward to your replies!

ALG

BTW, So far this mod is looking exactly like what we need, and not a moment too soon either. Thank You to all that worked on it and made it happen.

ALG