Image Handler 4 (for v1.5.x) Support Thread

[nigelt74]

Ok - this is odd - I loaded pictures fpr 2 products using IH4 last night. You can go into the admin section and look at the 4 pictures I loaded for each product. However when you go to the site - one product has the multiple images and one product does not? Odd.....esp. since you can see them all in the admin section (IH4).

Any ideas?

1) a Link is a big help, one to the page where you believe the images are showing correctly, and one where they are not showing correctly

2)
No it isn't odd at all, it will commonly do this if there is a file type mismatch.

By Default in Zencart, additional images must be exactly the same type and file extension(case sensitive) as the default image for that product, what this means is

if you original image is bob.jpg, your additional image must start with bob and end with the .jpg extension
for instance
bob.jpg - product images
bob_1.jpg -will work as additional
bob_2.JPG - Will not work as additional (as extension is not jpg it is case sensitive)
bob_3.gif - Will not work as additional (as extension is not jpg)


Imagehandler will show in admin all images that match a specific files image name.

And will highlight their extension in RED if their extension doesn't match the default product image for that product

Uploading images via image handler additional images box.

You say you uploaded the images using image handler

lets say the default product image was bill.gif

and you uploaded jim.GIF via image handlers additional images functionality as an additional image

Image handler will rename this file to

bill1.gif

so the extension matches the default for that product and the image name matches

However if you upload and image called

dave.jpg

Image handler will rename it bill2.jpg (notice it doesn't change the extension because it is a completely different filetype)
This image will appear in IH admin, but will not appear on the site, because it isn't a gif like the initial image