TaxCloud Addon

[joem83]

I am having an issue as well. When the customer checks out they get "Tax lookup Error encountered looking up tax amount The Ship To zip code (11558) is not valid for this state (Ne):"
TaxCloud API ID: added
TaxCloud API Key: added
USPS_ID: added
Store Street Address: 55 West 47TH Street
Store Zip Code: 10036
TaxCloud Enabled: true

on the tax cloud site I only have NY selected.
Any ideas would be appriciated.
thanks

[Taxcloud]

Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state code. The fix looks up the two-digit state code from the state name.

The module can be downloaded from here.

The updated file is /includes/modules/TaxCloud/func.taxcloud.php.

I am having an issue as well. When the customer checks out they get "Tax lookup Error encountered looking up tax amount The Ship To zip code (11558) is not valid for this state (Ne):"
TaxCloud API ID: added
TaxCloud API Key: added
USPS_ID: added
Store Street Address: 55 West 47TH Street
Store Zip Code: 10036
TaxCloud Enabled: true

on the tax cloud site I only have NY selected.
Any ideas would be appriciated.
thanks

[joem83]

Are there any other files updated? Or jsut replace the one file, thanks

Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state code. The fix looks up the two-digit state code from the state name.

The module can be downloaded from here.

The updated file is /includes/modules/TaxCloud/func.taxcloud.php.

[Taxcloud]

You can just replace the single file.

[joem83]

I had tax cloud all setup, and it has been working last week. The only new stuff is I have added inventory. I just went to test the check out process today and see the Tax lookup : shows 0.00 What could have gone wrong. I have re uploaded the taxcloud files to make sure they were not damaged.

Going through everything, I noticed that when the user checks out I get "Tax lookup +" which I did not recall seeing before. If I manually add tax and turn off taxcloud it works

Any advise would be appriciated.
thanks

[Taxcloud]

Please contact me with your web site URL and I will do some testing.

I had tax cloud all setup, and it has been working last week. The only new stuff is I have added inventory. I just went to test the check out process today and see the Tax lookup : shows 0.00 What could have gone wrong. I have re uploaded the taxcloud files to make sure they were not damaged.

Going through everything, I noticed that when the user checks out I get "Tax lookup +" which I did not recall seeing before. If I manually add tax and turn off taxcloud it works

Any advise would be appriciated.
thanks

[joem83]

I sent you a PM a few hours ago

[magz]

Just in case anyone runs into the same problem I did, here's a fix for it (courtesy of RCwebdev).
Using ZC 1.5.1 and TC 1.5.2b (released in Feb 2013), I was getting error logs with the following errors:

PHP Warning: require_once(includes/modules/TaxCloud/func.taxcloud.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /SITE/includes/classes/order.php on line 21
PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/modules/TaxCloud/func.taxcloud.php' (include_path='.:/usr/lib/php5') in /SITE/includes/classes/order.php on line 21

The TC plugin itself appeared to be working fine, but it disabled the use of another plugin (in my case Edit Orders 4.1, although it may have affected other plugins, as well).

The quoted line 21 was originally:
require_once DIR_WS_MODULES . 'TaxCloud/func.taxcloud.php';

Based on RCwebdev's post regarding errors involving general.php (in an earlier version of TaxCloud, solved in 1.5.2b), I changed that line to:
require_once(DIR_FS_CATALOG . DIR_WS_MODULES . 'TaxCloud/func.taxcloud.php');
and this change solved the problem - the error logs stopped, and the other plugin is now working great, as well.

[RCwebdev]

It turns out I was using an older version of TaxCloud that I downloaded from http://dev.taxcloud.net/ This version did not have all Zen Cart 1.5.1 changes

There's a newer version courtesy of Dr Byte. http://www.zen-cart.com/downloads.php?do=file&id=1208

I haven't put it up yet, but did check the code and it does get rid of the problem that I encountered described here
http://www.zen-cart.com/showthread.p...30#post1171430