Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state code. The fix looks up the two-digit state code from the state name.

The module can be downloaded from here.

The updated file is /includes/modules/TaxCloud/func.taxcloud.php.

Quote Originally Posted by joem83 View Post
I am having an issue as well. When the customer checks out they get "Tax lookup Error encountered looking up tax amount The Ship To zip code (11558) is not valid for this state (Ne):"
TaxCloud API ID: added
TaxCloud API Key: added
USPS_ID: added
Store Street Address: 55 West 47TH Street
Store Zip Code: 10036
TaxCloud Enabled: true

on the tax cloud site I only have NY selected.
Any ideas would be appriciated.
thanks