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  1. #1
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    Default Shipping modules information not displaying in admin

    hi, hope somone can help...
    Over the period of a week or two I changed a few of the files in \lang\eng\modules\shipping\ eg the tiltle and description in the table.php file and table2.php. I however do not know what i changed that caused the shipping modules in admin to not display any information. If i click the info on any of the shipping methods it does not show the relevant info on the right.

    I eventually found in the cache folder an error log with the following:
    [12-May-2013 11:07:05] PHP Fatal error: Uncaught exception 'SeRequestException' with message 'Response content type is not in correct format.' in /home/dereksmi/public_html/nanoshop/includes/modules/pages/shippingeasyapi/includes/apilib/php/base/SeServiceExecutor.php:114
    Stack trace:
    #0 /home/dereksmi/public_html/nanoshop/includes/modules/pages/shippingeasyapi/includes/apilib/php/SeService.php(457): SeServiceExecutor->execute(Object(SeCurlListCouriersRequest), Object(SeCurlListCouriersResponse))
    #1 /home/dereksmi/public_html/nanoshop/includes/modules/shipping/shippingeasy.php(492): SeService->listCouriers()
    #2 /home/dereksmi/public_html/nanoshop/includes/modules/shipping/shippingeasy.php(42): shippingeasy->_shippingeasy_couriers()
    #3 /home/dereksmi/public_html/nanoshop/zcadmin/modules.php(191): shippingeasy->shippingeasy()
    #4 {main}
    thrown in /home/dereksmi/public_html/nanoshop/includes/modules/pages/shippingeasyapi/includes/apilib/php/base/SeServiceExecutor.php on line 114

    Can somone please decode and tell me how to fix my problem?
    thanks

  2. #2
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    Default Re: Shipping modules information not displaying in admin

    Code:
    /modules/pages/shippingeasyapi/
    shippingeasyapi must be a 3rd party shipping plugin

    Make sure that you installed it correctly as most will not repeat the includes folder
    Code:
    /includes/modules/pages/shippingeasyapi/includes/apilib/php/base/SeServiceExecutor.php
    Zen-Venom Get Bitten

  3. #3
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    Default Re: Shipping modules information not displaying in admin

    Quote Originally Posted by lazycatz View Post
    [12-May-2013 11:07:05] PHP Fatal error: Uncaught exception 'SeRequestException' with message 'Response content type is not in correct format.' in /home/dereksmi/public_html/nanoshop/includes/modules/pages/shippingeasyapi/includes/apilib/php/base/SeServiceExecutor.php:114
    That's definitely where the problem is occurring.
    Until you can get some help from the ShippingEasy tech support staff, you'll probably need to remove that module's files from your server, else the admin page will continue to break, and it may also affect checkout on your storefront.
    .

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  4. #4
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    Default Re: Shipping modules information not displaying in admin

    Quote Originally Posted by kobra View Post
    Code:
    /modules/pages/shippingeasyapi/
    shippingeasyapi must be a 3rd party shipping plugin

    Make sure that you installed it correctly as most will not repeat the includes folder
    Code:
    /includes/modules/pages/shippingeasyapi/includes/apilib/php/base/SeServiceExecutor.php
    thanks for the replies!
    I am not using any 3rd part shipping and can only guess it came included in the template i installed. Can i just delete all the files in /modules/pages/shippingeasyapi/? Or is there a pecific way in which to uninstall?
    Thanks for the help

  5. #5
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    Default Re: Shipping modules information not displaying in admin

    Any files or folders named "shippingeasy" or anything similar to that DID NOT COME WITH ZEN CART. So, if you didn't install them, and you don't intend to use them, then you can probably safely delete them.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Shipping modules information not displaying in admin

    Thanks a lot!! Deleted al the "shippingeasy" and can access the shippingmodules again.

  7. #7
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    Default Re: Shipping modules information not displaying in admin

    Glad you have sorted this
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  8. #8
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    Default Re: Shipping modules information not displaying in admin

    Hi, I am having this same problem. I do not have the /modules/pages/shippingeasyapi/ like you did but it may be something similar in a different name. How did you find the cache error that told you where the problem occurred? Thank you!

  9. #9
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    Default Re: Shipping modules information not displaying in admin

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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