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  1. #391
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    10,021
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by twi View Post
    Then report again.
    and it helps when reporting issues if you just keep in mind that we will ALWAYS ask for more details than you have typically been providing in your intial posts.. So it's much more efficient if you simply keep in mind that when when reporting errors you should just provide this information upfront..

    ~ Check the shop error logs and provide the error log information
    ~ Check the hosts error logs and provide the error log information
    ~ Provide a link to the specific place where the error occurs
    ~ Provide as much DETAIL as possible in general

    The proverbial "it's broken" without any details kind of posts generally never provides enough information to allow folks to help..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #392
    Join Date
    Aug 2007
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    277
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    0

    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by DivaVocals View Post
    and it helps when reporting issues if you just keep in mind that we will ALWAYS ask for more details than you have typically been providing in your intial posts.. So it's much more efficient if you simply keep in mind that when when reporting errors you should just provide this information upfront..

    ~ Check the shop error logs and provide the error log information
    ~ Check the hosts error logs and provide the error log information
    ~ Provide a link to the specific place where the error occurs
    ~ Provide as much DETAIL as possible in general

    The proverbial "it's broken" without any details kind of posts generally never provides enough information to allow folks to help..
    Thank you for the pointers. I do not exactly know how to convey myself is because I am not programming litereate at all and am not familiar with programming and diagnostic lingos. I am small internet shop owner learning as I go. I do thank you all for putting up with me and providing all the help that you all do to me. It is totally true what you all said about describing an error or issue. The thing is most of the times I do not know where to look or what to think when an issue comes up after installation. In other words clueless. From now on I will keep in mind all the pointers all of you have given me. Some of you are very helpful during the past week between several forums that I have been hopping between. I want to especially want to thank "lhungil" and "Diva Vocals" for all the pointers and directions given. Otherwise I would have been even more lost than I could have been.

  3. #393
    Join Date
    Aug 2007
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    277
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by lhungil View Post
    The server encountered an internal error or misconfiguration and was unable to complete your request. <-- this means exactly what it says (The WEB SERVER encountered an INTERNAL ERROR).

    The answer is the same as has been posted in other plugins and threads. First look for any Zen Cart "debug" files. Then look through your hosting providers server error logs / php error logs. If you do not have access, then contact your hosting provider and ask them for access to these.

    As this is occurring with only one specific category, the problem is most likely NOT with USU. As has been pointed out in the past, a link to your site (and the specific problem page) would be useful.

    The Problems is solved. Since you said that the problem is NOT wit USU, I solved the problem by reinstalling SEO from scratch from my previous backup before SEO install. (There were no servers logs and there was no log generated within the zencart logs. Contacting my host to give an answer take days if not weeks for them to answer if is is a good answer at all. ) There is still no clue why it didn't worked before. Might have been an upload issue or something else. But problem is solved for the issue. Thanks you.

  4. #394
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    32

    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by twi View Post
    Thank you for the pointers. I do not exactly know how to convey myself is because I am not programming litereate at all and am not familiar with programming and diagnostic lingos. I am small internet shop owner learning as I go. I do thank you all for putting up with me and providing all the help that you all do to me. It is totally true what you all said about describing an error or issue. The thing is most of the times I do not know where to look or what to think when an issue comes up after installation. In other words clueless. From now on I will keep in mind all the pointers all of you have given me. Some of you are very helpful during the past week between several forums that I have been hopping between. I want to especially want to thank "lhungil" and "Diva Vocals" for all the pointers and directions given. Otherwise I would have been even more lost than I could have been.
    I see people say that all the time.. My theory is that the reason most people skip this is because they think they are supposed to understand the error log contents.. What we are suggesting for you to post doesn't require ONE BIT of programming knowledge.. Just because YOU don't understand the contents of the error log doesn't mean you EXCLUDE it when reporting an issue.. Report it.. someone here will understand.. which is why it's usually asked for.. Just assume we'll ask and post it.. don't worry about YOU not understanding it..

    one that same topic some of these error logs are not as "hard" to understand as folks think they are nor do they always require "programming knowledge" to interpret.. but you will figure that out over time..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #395
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
    1,809
    Plugin Contributions
    8

    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by twi View Post
    The Problems is solved. Since you said that the problem is NOT wit USU, I solved the problem by reinstalling SEO from scratch from my previous backup before SEO install. ... Might have been an upload issue or something else. But problem is solved for the issue. Thanks you.
    No Problem, and Thank You for letting us know you resolved the issue by going back through the installation steps.

    Quote Originally Posted by twi View Post
    ... Contacting my host to give an answer take days if not weeks for them to answer if is is a good answer at all. ...
    Maybe this is just me, but I tend to dislike hosting providers who do not allow me to review the Apache error logs. Without these when you encounter a "server error" (5xx, 403/406 from mod_security, etc) there is no good way to determine the error except by contacting the host (or making guesses).

    Eeeek! Anywhere from days to weeks to hear back from your hosting provider when there is an issue? If I was in your shoes, I would think about moving to a different hosting provider in the future...
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  6. #396
    Join Date
    Aug 2007
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    277
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by DivaVocals View Post
    I see people say that all the time.. My theory is that the reason most people skip this is because they think they are supposed to understand the error log contents.. What we are suggesting for you to post doesn't require ONE BIT of programming knowledge.. Just because YOU don't understand the contents of the error log doesn't mean you EXCLUDE it when reporting an issue.. Report it.. someone here will understand.. which is why it's usually asked for.. Just assume we'll ask and post it.. don't worry about YOU not understanding it..

    one that same topic some of these error logs are not as "hard" to understand as folks think they are nor do they always require "programming knowledge" to interpret.. but you will figure that out over time..
    Thanks. I will keep that in my in my next post.

  7. #397
    Join Date
    Aug 2007
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by lhungil View Post
    No Problem, and Thank You for letting us know you resolved the issue by going back through the installation steps.


    Maybe this is just me, but I tend to dislike hosting providers who do not allow me to review the Apache error logs. Without these when you encounter a "server error" (5xx, 403/406 from mod_security, etc) there is no good way to determine the error except by contacting the host (or making guesses).

    Eeeek! Anywhere from days to weeks to hear back from your hosting provider when there is an issue? If I was in your shoes, I would think about moving to a different hosting provider in the future...
    That's what I am thinking. Or setting up our own webserver with Linux. The only thing holding us back is lack or knowledge and security concerns.

  8. #398
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by twi View Post
    That's what I am thinking. Or setting up our own webserver with Linux. The only thing holding us back is lack or knowledge and security concerns.
    Then don't take this on.. It's not something you could (or should) try to learn overnight.. Find a reasonable and reputable host..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #399
    Join Date
    Aug 2007
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    Default Re: Ultimate SEO 2.200+ (new features)

    Quote Originally Posted by DivaVocals View Post
    Then don't take this on.. It's not something you could (or should) try to learn overnight.. Find a reasonable and reputable host..
    I plan on switching host when my ZC 1.5.1 is ready to go online. Thanks

  10. #400
    Join Date
    Feb 2008
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    6
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    Default Re: Ultimate SEO 2.200+ (new features)

    Hi, I would really love to see manufacturers name in the url when filtering category by manufacturer, for expample instead of http://www.example.com/boots-c-79.html?filter_id=5 (where manufacturers_id 5 is adidas) this url: http://www.example.com/boots-adidas-...ml?filter_id=5
    My questions: is it good seo-wise? And what modifications of USU are needed? Or at least what part of USU code should I look at?

 

 

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