Image Handler 4 (for v1.5.x) Support Thread

[EHSI]

This is absolutely NOT how the image upload works.. Go back to the usage tab, and go to the part that starts with:
"It's all very straightforward. But let's talk about where some folks get stuck: adding primary and additional product images. Let's begin by walking through the process of adding an image to a product. The important thing to understand is that the process is the same whether you're adding your first image or your tenth to a given product"

You will see that you MUST upload a default image.. I suggest re-reviewing this section again (pay special attention to the "Important Notes:") so you understand how the default, medium and large image upload options work..

Thank you for the reply.

OK, maybe I do not remember exactly how the first installation of the IH4 worked, but now it works properly now and it forces me to upload a default image first. My default image is the largest image and has size of 150K. Unfortunately, you did not answer my question which is:

Why all three sizes of images (small, medium, and large) have the same size of 150K. Why does not the IH4 re-size them appropriately?

I know that in my first installation of the IH4, it re-sized the small, medium, and large images accordingly now all three images have the same (large) size. Maybe I did not activate some function?

[DivaVocals]

Thank you for the reply.

OK, maybe I do not remember exactly how the first installation of the IH4 worked, but now it works properly now and it forces me to upload a default image first. My default image is the largest image and has size of 150K. Unfortunately, you did not answer my question which is:

Why all three sizes of images (small, medium, and large) have the same size of 150K. Why does not the IH4 re-size them appropriately?

I know that in my first installation of the IH4, it re-sized the small, medium, and large images accordingly now all three images have the same (large) size. Maybe I did not activate some function?

You either have something configured incorrectly or you are not uploading the images as the readme says you must.. Either way noone can help you by GUESSING.. You need to post a link to your site and specifically a link to a product that's not working correctly.. and you need to post you images settings (all the things that are suggested in the troubleshooting section of the readme)

[mc12345678]

Thank you for the reply.

OK, maybe I do not remember exactly how the first installation of the IH4 worked, but now it works properly now and it forces me to upload a default image first. My default image is the largest image and has size of 150K. Unfortunately, you did not answer my question which is:

Why all three sizes of images (small, medium, and large) have the same size of 150K. Why does not the IH4 re-size them appropriately?

I know that in my first installation of the IH4, it re-sized the small, medium, and large images accordingly now all three images have the same (large) size. Maybe I did not activate some function?

So, how did you discover that the three "created" files are all the same size? If you only uploaded the one file to the default image, then all other images are created in your bmz folder in the hashed directory/file that bmz creates. If you have uploaded the same file to all three positions, then there will be the three pictures in your images directory and you won't see any resizing. This application does not adjust the file sizes of the images directory but the pictures that are shown which comes from the applicable area of the bmz folder.

[DivaVocals]

So, how did you discover that the three "created" files are all the same size? If you only uploaded the one file to the default image, then all other images are created in your bmz folder in the hashed directory/file that bmz creates. If you have uploaded the same file to all three positions, then there will be the three pictures in your images directory and you won't see any resizing. This application does not adjust the file sizes of the images directory but the pictures that are shown which comes from the applicable area of the bmz folder.

Not completely true.. the purpose of the other positions is if you want a different medium or large image than the default image you uploaded..

Click on the main image here to see this in action:
http://zentestcart(dot)overthehillwe...roducts_id=104

[mc12345678]

Same site I previously posted.. I put your updated code here, and you can see that the popups are not sized correctly..

Nope, don't see the problem. The picture of the two delicious looking drinks appears bounded by the resulting popup window sized at 431 x 550 pixels which matches the bmz_cache end description.

[DivaVocals]

Nope, don't see the problem. The picture of the two delicious looking drinks appears bounded by the resulting popup window sized at 431 x 550 pixels which matches the bmz_cache end description.

That site is not the one I posted before with the issue.. See the EyeItalia site.. That's the site where I am using your code.. The site with the delicious drinks is using the OLD IH4 code, and works correctly.. See my previous post below...

This isn't fully working for me.. While the correct additional image is pulled from the bmz_cache folder and is now showing in the popup, the popup window itself is not sized correctly.. (see here: http://eitestsite(dot)eyeitalia(dot)com/shop/index.php?main_page=product_info&cPath=44&products_id=331)

[mc12345678]

That site is not the one I posted before with the issue.. See the EyeItalia site.. That's the site where I am using your code.. The site with the delicious drinks is using the OLD IH4 code, and works correctly.. See my previous post below...

Okay, sorry, glad that I described what I saw. So, with the eyeitalia site, I see that the image is 250x600 with a bmz resize of 600x600 and the border of the window is to the sides of the image at that dimension. So, what would be expected to be different? Should the height be 550?

With the code copied, which version of the all caps height and width was used? could you try replacing with the $ih variable(s)? $ihConf['large']['width'] and $ihConf['large']['height'] respectively.

[EHSI]

So, how did you discover that the three "created" files are all the same size? If you only uploaded the one file to the default image, then all other images are created in your bmz folder in the hashed directory/file that bmz creates. If you have uploaded the same file to all three positions, then there will be the three pictures in your images directory and you won't see any resizing. This application does not adjust the file sizes of the images directory but the pictures that are shown which comes from the applicable area of the bmz folder.

Thank you for the reply.

I know the size of the images because IH4 shows the size of each image below the image. I DO NOT insert three images, I only insert one image (default one) and it is my large image with the size of 150K. Again, in the first installation of the IH4, I saw that all three images had different sizes. Not in this installation. In this installation all three images have the size of 150K.

Posting a link to the product section will not help. First, there is only one product and one image. Second, you would not know that there is a problem by looking at the image at the front of the store. The problem is visible only at the control panel because IH4 shows that ALL three images (small, medium, and large) have the same size of 150K.

Here is the copy of the Image settings:

Title Value Action
Small Image Width 150
Small Image Height
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 150
Subcategory Image Height
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 150
Image - Shopping Cart Height
Category Icon Image Width - Product Info Pages 150
Category Icon Image Height - Product Info Pages
Top Subcategory Image Width 150
Top Subcategory Image Height
Product Info - Image Width 400
Product Info - Image Height
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 200
Image - Product Listing Height
Image - Product New Listing Width 200
Image - Product New Listing Height
Image - New Products Width 200
Image - New Products Height
Image - Featured Products Width 200
Image - Featured Products Height
Image - Product All Listing Width 200
Image - Product All Listing Height
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark no
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark no
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark no
IH large images maximum width 1050
IH large images maximum height 770
IH watermark gravity Center


Thank you for your attention to this problem.

[DivaVocals]

I know the size of the images because IH4 shows the size of each image below the image. I DO NOT insert three images, I only insert one image (default one) and it is my large image with the size of 150K. Again, in the first installation of the IH4, I saw that all three images had different sizes. Not in this installation. In this installation all three images have the size of 150K.

And again.. this is not normal behavior.. So you either have something configured incorrectly or you have uploaded images incorrectly.. Please tell me.. Do you see a "Delete" button below the small, medium, or large images (it would be just below the image sizes you see) in the IH4 admin

Posting a link to the product section will not help. First, there is only one product and one image. Second, you would not know that there is a problem by looking at the image at the front of the store. The problem is visible only at the control panel because IH4 shows that ALL three images (small, medium, and large) have the same size of 150K.

Ummm yeah we would see it on the front end which is why we REPEATEDLY ask people to post links to their site.. One image or twelve, we can still see the behavior.. So help us help you by providing the information we ask for..

[mc12345678]

Okay, sorry, glad that I described what I saw. So, with the eyeitalia site, I see that the image is 250x600 with a bmz resize of 600x600 and the border of the window is to the sides of the image at that dimension. So, what would be expected to be different? Should the height be 550?

With the code copied, which version of the all caps height and width was used? could you try replacing with the $ih variable(s)? $ihConf['large']['width'] and $ihConf['large']['height'] respectively.

(Timed out on edit) Also, be sure that you are using the code snippets (with applicable replacements) that were posted to this forum. I realize I may have sent some code earlier, but I would say that the code has been simplified and as said seems to be working on my site at whatever size I set the maximum to in the admin area.