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  1. #1
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 (for v1.5.x) Support Thread

    Quote Originally Posted by EHSI View Post
    I know the size of the images because IH4 shows the size of each image below the image. I DO NOT insert three images, I only insert one image (default one) and it is my large image with the size of 150K. Again, in the first installation of the IH4, I saw that all three images had different sizes. Not in this installation. In this installation all three images have the size of 150K.
    And again.. this is not normal behavior.. So you either have something configured incorrectly or you have uploaded images incorrectly.. Please tell me.. Do you see a "Delete" button below the small, medium, or large images (it would be just below the image sizes you see) in the IH4 admin

    Quote Originally Posted by EHSI View Post
    Posting a link to the product section will not help. First, there is only one product and one image. Second, you would not know that there is a problem by looking at the image at the front of the store. The problem is visible only at the control panel because IH4 shows that ALL three images (small, medium, and large) have the same size of 150K.
    Ummm yeah we would see it on the front end which is why we REPEATEDLY ask people to post links to their site.. One image or twelve, we can still see the behavior.. So help us help you by providing the information we ask for..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #2
    Join Date
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    Default Re: Image Handler 4 (for v1.5.x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    And again.. this is not normal behavior.. So you either have something configured incorrectly or you have uploaded images incorrectly.. Please tell me.. Do you see a "Delete" button below the small, medium, or large images (it would be just below the image sizes you see) in the IH4 admin

    Ummm yeah we would see it on the front end which is why we REPEATEDLY ask people to post links to their site.. One image or twelve, we can still see the behavior.. So help us help you by providing the information we ask for..
    OK, the link to the store is http://www.augustica.com/Store/index.php

    To answer your send question about the delete button, I am attaching a screenshot:

    Click image for larger version. 

Name:	Screen 1 IH4.jpg 
Views:	166 
Size:	17.7 KB 
ID:	12954

  3. #3
    Join Date
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    Default Re: Image Handler 4 (for v1.5.x) Support Thread

    Quote Originally Posted by EHSI View Post
    OK, the link to the store is http://www.augustica.com/Store/index.php

    To answer your send question about the delete button, I am attaching a screenshot:

    Click image for larger version. 

Name:	Screen 1 IH4.jpg 
Views:	166 
Size:	17.7 KB 
ID:	12954
    Can't see this screenprint.. a yes or no response was all that was needed..

    I suggest deleting the image and re-uploading it, and tell us what happens..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
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    Default Re: Image Handler 4 (for v1.5.x) Support Thread

    Quote Originally Posted by DivaVocals View Post
    Can't see this screenprint.. a yes or no response was all that was needed..

    I suggest deleting the image and re-uploading it, and tell us what happens..

    No, there is no delete button immediately below images. The whole horizontal area from the left of the screen to the right is a clickable hyperlink. If I click on the hyperlink (or any of the three images), then I am presented with three buttons - edit, delete, and new file.

    I already deleted and re uploaded image several times. The result is the same - all three images are of the same size.

 

 

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