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  1. #361
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    Default Re: Edit Orders v4.0 Support Thread

    Got it. Trying to figure out how
    Last edited by izar74; 8 Nov 2013 at 07:14 PM.

  2. #362
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Not to be a naysayer, but seems that this is more of an issue with Rewards Points, than Edit Orders.. Perhaps you should take a look at the Rewards Points support thread??? Module authors cannot be expected to support how their modules work with other modules..
    Sorry Diva, the only purpouse of the post was to point out that the modules have problems together, and if someone already figured it out to say it.

  3. #363
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    Default Re: Edit Orders v4.0 Support Thread

    Please can somebody advise me on a problem?

    When I try to deduct an amount for returns etc, it messes the totals up.
    I have version 4.1.2 installed

    Thanks guys

  4. #364
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    Default Re: Edit Orders v4.0 Support Thread

    I found a solution for the problem i posted (Integration of Edit Order with Reward Point plugin):
    http://www.zen-cart.com/showthread.p...ributes+update

    Hope it will help someone ;-)

  5. #365
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by izar74 View Post
    I found a solution for the problem i posted (Integration of Edit Order with Reward Point plugin):
    http://www.zen-cart.com/showthread.p...ributes+update

    Hope it will help someone ;-)
    Thanks for working it out and sharing in BOTH threads..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #366
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by Stevis2002 View Post
    Please can somebody advise me on a problem?

    When I try to deduct an amount for returns etc, it messes the totals up.
    I have version 4.1.2 installed

    Thanks guys
    Ahhh if only we knew what you meant by "it messes the totals up" (do fireworks shoot out of your computer screen perhaps??)

    and if ONLY we knew what you are doing when you say "When I try to deduct an amount for returns etc"

    Details of what you are trying to do, and what is the expected result you expect to see would be REALLY helpful.. Then finally if you could share DETAILS about what is ACTUALLY happening when you try to achieve this objective..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #367
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Ahhh if only we knew what you meant by "it messes the totals up" (do fireworks shoot out of your computer screen perhaps??)

    and if ONLY we knew what you are doing when you say "When I try to deduct an amount for returns etc"

    Details of what you are trying to do, and what is the expected result you expect to see would be REALLY helpful.. Then finally if you could share DETAILS about what is ACTUALLY happening when you try to achieve this objective..
    When I try and put a discount coupon in it messes the totals up. It applies the discount to the price of the product including vat, where the coupon should apply the discount to the order total, and then the vat should be recalculated based on the order total.


    When I try and adjust a product quantity from 1 to 0, for example if one was returned, the totals get messed up. The totals are nowhere near what hey should be eg. The total could have been £100. A item worth £20 could have been returned, so the new total should now be £80, but instead it could be £35 or something odd.

    Hope that makes sense

  8. #368
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by Stevis2002 View Post
    When I try and put a discount coupon in it messes the totals up. It applies the discount to the price of the product including vat, where the coupon should apply the discount to the order total, and then the vat should be recalculated based on the order total.

    ...
    Are you using the stock Zen Cart "tax" code to manage VAT (see this article)? Or are you using a 3rd party module?
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  9. #369
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by lhungil View Post
    Are you using the stock Zen Cart "tax" code to manage VAT (see this article)? Or are you using a 3rd party module?
    Hi there,

    I am using the stock version, set up just how it says to in that article you pointed me to.
    Thanks

  10. #370
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by Stevis2002 View Post
    I am using the stock version, set up just how it says to in that article you pointed me to.
    Edit Orders does not apply the "coupon" itself, it calls the "ot_coupon" order total module (and the "ot_coupon" order total module applies the discount). In fact all the pricing other than product specific overrides (such as number, name, attributes, price, tax rate, etc) are handled 100% by the installed and enabled "order total" modules.

    Can you check your settings for the "coupon" (including code, name, and text shown by Edit Orders)? Can you also check your settings for the "ot_coupon" Order Total module (especially sort order, include shipping, include tax, recalculate tax "method", and tax class)? Can you also provide a concrete example (including all data related to the order)?
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

 

 

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