Yeah, I think it was when the discussion turned towards the choice of emailing versus providing on screen that I began questioning why either was considered important, and then caught on that it is this information the customer needed to finish their side of the transaction. (Leads to the thought of needing to balance the books, does one ship before payment is received, invoicing, etc.) But hey if it works to get more business and the customers are happy, as I said works in some markets. Might for us, but wanted to understand from the forum what it's all about. :). Thank you for your time.



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