Edit Orders v4.0 Support Thread

[lhungil]

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

[DivaVocals]

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

This was going to be my suggestion.. Besides that from a purely administrative process POV, you would want this information anyway so that you have a complete order history.. Suggest that the admin comments entry should be part of your order editing process..

[ifss]

There's a code-merge required for Edit Orders to make use of the "updated by" field. I'm pretty sure that I've got that merge somewhere for the most recent version of edit orders ...

If you have that information to hand that would be terrific, thank you :)

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

This was going to be my suggestion.. Besides that from a purely administrative process POV, you would want this information anyway so that you have a complete order history.. Suggest that the admin comments entry should be part of your order editing process..

Completely agree, I make a habit of it and make sure I "stamp" my comments, but when you're modding 10+ orders a time, or you've got someone new doing it the process can get away from you. I think it makes perfect sense that the system come with that sort of "stamp" already programmed, on all of the programs and systems I've worked on there has always been a user stamp when something is changed. Whilst we're only small, and not big like the Companies I have worked for, I still think it immensely important that these records are kept up correctly, including a user stamp.

[lat9]

If you have that information to hand that would be terrific, thank you :)

Attached is a merger of the "Orders Status History - Updated By" files and the edit_orders.php and orders.php (both in the /YOUR_ADMIN directory) files from the Edit Orders plugin's v4.1.3 release.

osh_updated_by_with_edit_orders_413.zip

[lhungil]

Edit Orders 4.1.4
This release includes updated installation code to better operate in some server configurations and with some 3rd party alterations to the Zen Cart admin interface. Updated core files from "Plugin Manager" 0.5 RC2 have been included.

The specific item addressed: when configuring Edit Order options, the dropdown menu's may not appear. While this is the only change from version 4.1.3, it is recommended to update to the latest version to mitigate any potential problems in the future when upgrading to a new version of Zen Cart.

[southshorepizza]

Is there a list of core files to update or do I need to do a full install if upgrading from a previous version. I'm asking because if there are core files that were not updated in this newer version I would like not to spend time comparing them. I have a ton of modifications and combing through each one becomes tedious. The readme didn't really give any useful information on upgrades that I saw.

[DivaVocals]

The specific item addressed: when configuring Edit Order options, the dropdown menu's may not appear. While this is the only change from version 4.1.3, it is recommended to update to the latest version to mitigate any potential problems in the future when upgrading to a new version of Zen Cart.

It's a minor change..

Is there a list of core files to update or do I need to do a full install if upgrading from a previous version. I'm asking because if there are core files that were not updated in this newer version I would like not to spend time comparing them. I have a ton of modifications and combing through each one becomes tedious. The readme didn't really give any useful information on upgrades that I saw.

Easiest way to identify what files changed is to compare the v4.1.3 to v4.1.4 filesets.. the list of changed files will be very obvious.. A comparison tool like Beyond Compare does folder or zip file comparisons which will allow you to see at a glance what changed between the two versions.. WinMerge has a similar folder comparison feature (http://manual.winmerge.org/Compare_dirs.html)

[southshorepizza]

While waiting for the reply. I used beyond compare to check the core files against mine. I have fast easy checkout installed. So I left anything that said cowoa alone. I think there was only 5 lines or so. Then used filezilla to upload to site. I was able to click edit order and view the edit order page. However if I changed anything and clicked update I would get the following page your_admin/edit_orders.php?origin=index&page=1&oID=18905&action=update_order
WARNING: An Error occurred, please refresh the page and try again.

So I looked in my logs file and my last entry was on January 9th.

So I deleted my admin folder and uploaded my backup via filezilla. Old edit order worked fine again. So I filezilla all the files up as they came no modifications and I get the same error. So I went into my cpanel and manually uploaded the original files one at a time. I still get the same error. At this point I have uploaded each file through my cpanel 3 times. Each file prompts me to overwrite the previous version. So they are all there and in the correct place.

Any ideas how to hunt this down or if fast easy checkout is the culprit? From what I can see they only share the order.php file. So if there is a merge issue it would be there. However my knowledge of merging is very limited.

Thank you to anyone who can help. The new version looks awesome. Just wish I could get it working!

[lhungil]

... if I changed anything and clicked update I would get the following page your_admin/edit_orders.php?origin=index&page=1&oID=18905&action=update_order
WARNING: An Error occurred, please refresh the page and try again. ...

Usually this means either:
1) Something was not installed correctly (missed file or merge).
2) You have a 3rd party Order Total module not supporting being loaded from the admin.

What version of Zen Cart is installed?
What was the previously installed version of Edit Orders?
What version of Edit Orders are you trying to install (4.1.4 had not been approved yet)?
What messages did you receive during installation?
What is in the Zen Cart debug logs (and php / server error logs)?
Can you enable TRACE debug in the Edit Orders configuration menu and attach the log?

[lhungil]

Is there a list of core files to update or do I need to do a full install if upgrading from a previous version. ...

Yes, every single file in the folder "1_modified_core_files". This is answered in the readme.

... I'm asking because if there are core files that were not updated in this newer version I would like not to spend time comparing them. ...

Depending on what version you are coming from the answer will be different. As mentioned the best way to find out is to compare the files from the version you previously had installed with the ones from the version you are trying to install.

But in the long run it is usually easier to just do a comparison directly between the files in "1_modified_core_files" and your installation. The "/admin/orders.php" file includes lines which indicate where changes were made specifically for "Edit Orders".

... The readme didn't really give any useful information on upgrades that I saw.

The readme has an entire section on how to install / upgrade this module. Edit Orders 4.1.x includes code to upgrade an existing 4.x installation when running the installation. There are no "special" instructions because there is nothing "special" one needs to do differently. Just the usual merge files, upload files, run the installer.