Simple Google Analytics - Support

[robertmcneil34]

so then this mod should automatically enable the ecommerce tracking??

[Danielle]

Have you turned on ecommerce tracking in your analytics account?

so then this mod should automatically enable the ecommerce tracking??

[robertmcneil34]

yes, so far as I can tell everything on the google side is set right, I just couldn't get ZC to send the ecommerce info for purchases

[Danielle]

yes, so far as I can tell everything on the google side is set right, I just couldn't get ZC to send the ecommerce info for purchases

Yes, it should work automatically. I have installed this on many sites with no issues, as long as the ecommerce setting is turned on in google. You may want to try uninstalling and reinstalling? Have you ever had an older version of this mod or any other code relating to analytics on the site? Perhaps there is some old code somewhere interfering.

[robertmcneil34]

just the first one I installed and then this one now, I will give it a few days and see if it works. It is still a very new site so we don't necessarily get sales everyday yet to let me know if it is working, if not I am sure I will be back lol Thanks for the help

[Danielle]

just the first one I installed and then this one now, I will give it a few days and see if it works. It is still a very new site so we don't necessarily get sales everyday yet to let me know if it is working, if not I am sure I will be back lol Thanks for the help

When you are in analytics and viewing ecommerce transactions, if you look in the upper right at the date range, you will notice it's always a day behind by default. Google says transactions can take 24 hours to show up, but I've found they generally show up much faster, but you have to adjust that date range to include today's date. When I do test transactions, I can usually see them within a few minutes as long as I update the date range.

[robertmcneil34]

ok maybe I will give that a shot then once I get through a few pages of my to-do BINDER loll I miss the good ole days when I only had a list

[econcepts]

Jim,

Should be a few days here. For a release. There will be a few updates after that as well to migrate toward the actual "suite" we have put together.

Eric

[Renz]

Hi I have this module installed:

Date Added: 08/23/2013
Last Modified: 09/26/2013

On My zen cart 1.5.1

I seem to be having an issue whereby my adwords sales are tracked and counted twice;

EG: sale today of 141.00 appears in the adwords account as a sale of 282.00

Any ideas what is the cause of this double calculation and also when is the release of the upcoming update?

Many Thanks
Regards
Renz

[econcepts]

The only way that sales are typically tracked twice is if there are two versions of the code snippet installed. In most cases this likely means that someone manually installed some Google tracking code somewhere in the site (footer file?) and then you installed the Simple Google Analytics module which automatically inserted the code as well. So you would see duplicate sales reporting etc.. in those cases.

The easiest way to find if this is the case is to do a 'view source' (from a browser) while looking at your site. If you find your Google Tracking id listed twice anywhere on the page, then you'll need to remove one of them. In the case of conversion tracking (which only occurs / triggers on the sale success page) you may need to run a test order and then view source on that page to see it it has been duplicated.)

Let me know if this helps.

New update should be released here in the next day or so. This new update has a framework change (will not affect current installs and upgrades very easily) that positions the module for integration with our new 'SMART suite' of tools / modules. So it has been sometime in the making. In the end, the result will be a module that positions stores to have the tools needed to really increase sales and run a profitable online business.

Regardless of the update however, the duplicate order tracking is a result of duplicated code more than likely and would still exist until you remove one of the two snippets.