Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18
  1. #11
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,976
    Plugin Contributions
    96

    Default Re: Blank screen but admin working.

    Quote Originally Posted by mc12345678 View Post
    Your plugin? :) was thinking of suggesting, but intermittent cause?
    No plugin, but what was posted for the debug-log contents doesn't map with the results of the Developer's Tool Kit. Although, the OP indicated that the admin works and the store-side doesn't which is most likely a result of a correct path within the admin's configure.php file and an incorrect one in the store's.

    @glamourdolleyes, would you post the contents of /YOUR_ADMIN/includes/configure.php and /includes/configure.php ... making sure to xxxx-out any database credentials?

  2. #12
    Join Date
    Mar 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Blank screen but admin working.

    The guy who transferred my site fixed the last error. He said that GoDaddy was pulling from a configure.bak file and not configure.php

    But now I am getting this error:

    PHP Fatal error: 2013:Lost connection to MySQL server during query :: select value
    from sessions
    where sesskey = 'e0060f7693c79c38b44d8088dab859d8'
    and expiry > '1412791082' in /home/glamourdolleyes/public_html/includes/classes/db/mysql/query_factory.php on line 101

  3. #13
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Blank screen but admin working.

    Quote Originally Posted by glamourdolleyes View Post
    The guy who transferred my site fixed the last error. He said that GoDaddy was pulling from a configure.bak file and not configure.php
    Apologies for being blunt, but what the guy said is BS.

    Quote Originally Posted by glamourdolleyes View Post
    But now I am getting this error:
    PHP Fatal error: 2013:Lost connection to MySQL server during query :: select value
    from sessions
    where sesskey = 'e0060f7693c79c38b44d8088dab859d8'
    and expiry > '1412791082' in /home/glamourdolleyes/public_html/includes/classes/db/mysql/query_factory.php on line 101
    When and where are you getting this error? Although not good, this kind of error is usually of a transient nature that generally occurs if/when the SQL server is being overloaded.

    More info needed.

    Cheers
    RodG

  4. #14
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Blank screen but admin working.

    Quote Originally Posted by glamourdolleyes View Post
    The guy who transferred my site fixed the last error. He said that GoDaddy was pulling from a configure.bak file and not configure.php
    Quote Originally Posted by RodG View Post
    Apologies for being blunt, but what the guy said is BS.
    Personally, I was thinking of the two sides to every story aspect and well because I had previously targetted the possibility of renamed files that still end in .php, thought that perhaps there was a misunderstanding of what was said. For all we know there was a local/configure.php file and in the discussion it was called a backup nd that translated to configure.bak. Good ole' phone tree game give a message to the first of many people and see what comes out t the end.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #15
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Blank screen but admin working.

    Quote Originally Posted by mc12345678 View Post
    Good ole' phone tree game give a message to the first of many people and see what comes out t the end.
    You're too nice. :)

    What happened to the old computing adage "Garbage in, Garbage out".

    I do understand what you are saying, but I get so frustrated that no one seems to want to be definitive these days (especially with computing). It's like a schoolkid answering a question 1 + 1 = 3 and instead of being told that the answer is *wrong* they get told that under some special conditions it may in fact be right. OK, so it may save a few hurt feelings, but it's really not doing anyone any long term favours.

    Why not call a spade a spade?

    Cheers
    RodG

  6. #16
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Blank screen but admin working.

    Quote Originally Posted by RodG View Post
    You're too nice. :)

    What happened to the old computing adage "Garbage in, Garbage out".

    I do understand what you are saying, but I get so frustrated that no one seems to want to be definitive these days (especially with computing). It's like a schoolkid answering a question 1 + 1 = 3 and instead of being told that the answer is *wrong* they get told that under some special conditions it may in fact be right. OK, so it may save a few hurt feelings, but it's really not doing anyone any long term favours.

    Why not call a spade a spade?

    Cheers
    RodG
    May have been too nice, but problem is that don't know who was really wrong, the OP for stating that the third person told them that, or that the third person actually said it. Big thing out of it is that the answer provided here was believed to be true which is in no way a function of a standard ZC install to load configure.bak. So that spade is definitely a spade. How it came to be a spade, well that's up to the parties involved as far as I am concerned.

    It does further indicate the lack of understanding of the system, the setup, and what has been done to get the site where it is today. But that is basically in the past and though in some ways relevant to solve the issues is pretty much important to know for that purpose at this time. None of the described error messages are "typical" situations (duplicately loaded functions, database intermittently disconnecting, extra configure files of any type, etc...)

    So, yeah, the statement was wrong regarding a ZC obtained copy of ZC trying to load configure.bak and causing the initially reported error.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  7. #17
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Blank screen but admin working.

    Quote Originally Posted by mc12345678 View Post
    May have been too nice, but problem is that don't know who was really wrong, the OP for stating that the third person told them that, or that the third person actually said it.
    I don't see how this makes a difference, BS is BS regardless of its source.

    If it originated from 'the guy that did the transfer' then the OP has a right to know that they've been told porkies.

    If it originated from the OP as a result of misunderstanding what was said it isn't fair to leave the OP with the impression that the statement made is actually possible. It is better that they know nothing than believe a falsehood.

    Cheers
    RodG

  8. #18
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Blank screen but admin working.

    Quote Originally Posted by RodG View Post
    I don't see how this makes a difference, BS is BS regardless of its source.

    If it originated from 'the guy that did the transfer' then the OP has a right to know that they've been told porkies.

    If it originated from the OP as a result of misunderstanding what was said it isn't fair to leave the OP with the impression that the statement made is actually possible. It is better that they know nothing than believe a falsehood.

    Cheers
    RodG
    **nods in agreement**

    As my husband says "same thing is the same thing"..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
Page 2 of 2 FirstFirst 12

Similar Threads

  1. v154 Blank Screen After Upgrade (fixed) but now blank screen after login!
    By Kias Henry in forum Upgrading to 1.5.x
    Replies: 6
    Last Post: 23 Jun 2015, 07:32 PM
  2. Site Homepage is Blank but Admin is working
    By ilavarasijohnson in forum Installing on a Linux/Unix Server
    Replies: 3
    Last Post: 13 May 2011, 06:15 PM
  3. Blank Screen at Admin
    By pdf1106 in forum Basic Configuration
    Replies: 14
    Last Post: 14 Jul 2010, 05:41 AM
  4. blank screen/template override not working
    By trebo70 in forum General Questions
    Replies: 4
    Last Post: 31 May 2010, 06:48 AM
  5. Blank Catalogue; but Working Admin
    By pepamilk in forum General Questions
    Replies: 3
    Last Post: 7 Nov 2006, 05:46 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg