Quote Originally Posted by dw08gm View Post
Actually the mod is quite good, having made further inroads today. My main objection with "Shop with Confidence" and "Customer Service" is the potential for clutter on the login page and distracting customers from quickly proceeding through checkout.
Right.. Can't say this enough (apparently).. Just like the option for turning off the sideboxes during the checkout, the "Shop with Confidence" and "Customer Service" boxes are an OPTIONAL FEATURE.. If you are concerned, then DON'T turn these boxes on.. A TREMENDOUS AMOUNT of work was done researching shopping cart conversions and improving the checkout process.. I relied on information obtained from people and sites who have distinguished themselves as EXPERTS in this arena. Some of this research includes recommendations from STARS within the Zen Cart community including Delia Wilson, Melanie Prough, and Eric Leuenberger. The inclusion of these boxes is based on usability and conversion studies which suggest their inclusion AIDS in shopping cart conversion.. (as I have already explained in my prior posts) The location is strategically placed precisely so that they don't clutter or distract.. (again based on RESEARCH which indicates that this is the BEST location for these boxes) This is why they are on the right at the bottom of the right column.

Strongly suggest that you read up on shopping cart conversion and some of the usability studies conducted to understand the logic behind the inclusion of these elements and why the location they are placed in was chosen.. We're not forcing any feature on anyone who installs COWOA.. We're only including elements that have been proven in studies to improve the checkout experience. These improvements aren't based on what WE (the contributors) think is right or even prefer.. There was actually some thoughtful research put into adding each of the new features.. Now if you don't believe the logic behind these new inclusions (like turning off the sideboxes throughout the checkout to reduce distractions, the "Shop with Confidence" and "Customer Service" boxes, etc), then DON'T TURN THEM ON.. Again they are OPTIONAL settings. They are turned on by default in our BETA version because we are still TESTING..

I DO appreciate your feedback, but you appear to be advocating excluding these features because YOU don't want them. Which at the end of the day is a PERSONAL preference. I don't see ANY reason to not include these features when they can EASILY be turned off which should satisfy your concerns.. Now if you have a more compelling reason other than personal preference why this feature should not be included, I am all ears because the Githib COWOA effort is ALL ABOUT trying to improve the shopping cart experience..