T-Static - Missing Admin Menu

[mc12345678]

So most likely cause of the absence of options within the admin screen (after the database upgrade is performed via zc_install process and only doing a database upgrade which has still not been complete as message still appears at top of webste) is one or more of the following database table data issues:
- the admin profile(s) do not have a valid primary key number (non-zero)
- the admin user(s) do not have a valid primary key number (non-zero)
- the admin profile number assigned to the admin user is not valid/does not exist in the admn profile table.

These items would be best viewed from phpmyadmin or similar database viewing software and the user(s) may need to be reconstructed temporarily through: http://www.zen-cart.com/content.php?44

After gaining access, new users may need to be added and the old deleted to provide access by those users. I have yet to figure out why the above becomes necessary, but I have had to do those actions on more than one upgrade from those older versions and not entirely sure how they were able to login with that problem existing, but they could... Different sites, different owners/operators, different version histories, etc...

[lhungil]

So most likely cause of the absence of options within the admin screen (after the database upgrade is performed via zc_install process and only doing a database upgrade which has still not been complete as message still appears at top of webste) is one or more of the following database table data issues:
- the admin profile(s) do not have a valid primary key number (non-zero)
- the admin user(s) do not have a valid primary key number (non-zero)
- the admin profile number assigned to the admin user is not valid/does not exist in the admn profile table. ...

Thank You for mentioning (I tend to forget about this one).

If after the OP performs the database upgrade (still shows not completed on the website) the issue persists, this would be the next item on the checklist!

[mc12345678]

Thank You for mentioning (I tend to forget about this one).

If after the OP performs the database upgrade (still shows not completed on the website) the issue persists, this would be the next item on the checklist!

Well, you know how it is with you and I, one of us posts something pertinent about the same time. :) glad you beat me to what you posted as it took long enough to thumb out what was above that I didn't want to include more than necessary.

[masterrusty]

So most likely cause of the absence of options within the admin screen (after the database upgrade is performed via zc_install process and only doing a database upgrade which has still not been complete as message still appears at top of webste) is one or more of the following database table data issues:
- the admin profile(s) do not have a valid primary key number (non-zero)
- the admin user(s) do not have a valid primary key number (non-zero)
- the admin profile number assigned to the admin user is not valid/does not exist in the admn profile table.

These items would be best viewed from phpmyadmin or similar database viewing software and the user(s) may need to be reconstructed temporarily through: http://www.zen-cart.com/content.php?44

After gaining access, new users may need to be added and the old deleted to provide access by those users. I have yet to figure out why the above becomes necessary, but I have had to do those actions on more than one upgrade from those older versions and not entirely sure how they were able to login with that problem existing, but they could... Different sites, different owners/operators, different version histories, etc...

First I tried getting a password reset and log in. The Admin Menu items still did not show.

Then I tried resetting the admin user by using the instructions from http://www.zen-cart.com/content.php?44.

Still no Admin Menu items.

m.fantasycostume.com

CUURENT STATUS:

1) Fresh 1.5.4 install with NO PLUGINS
2) Database upgraded from 1.5.1 to 1.5.4
3) Login with old admin user names gets in but gives no menu items
4) Login with new admin user generated by instructions on http://www.zen-cart.com/content.php?44 gives no admin menu items.


Also, I have been disabling the .htaccess file for testing to verify that it is not causing this issue.

[masterrusty]

Ok. All fixed.





It was the php version.

wonder if that was it all along.



Recommend that anyone haviong this issue start there.

THANK YOU lhungil and mc12345678 for your time, support and patience.

Soon I will have 8 years Administrating Zen sites and I am feeling less than Newbie.

[lhungil]

Glad you were able to solve the issue (by upgrading the PHP version) and Thank You for reporting back the solution.

Out of curiosity, were only the menu items missing (or was the entire rest of the admin page missing)?

[masterrusty]

Glad you were able to solve the issue (by upgrading the PHP version) and Thank You for reporting back the solution.

Out of curiosity, were only the menu items missing (or was the entire rest of the admin page missing)?

The page was appearing, but there were no menu items.

[mumzie]

I am having a similar problem - but receiving an HTTP 500 error. No admin page at all.
I just moved my site to a new host.
Due to a catastrophic failure at my hosting company, I'm having to go with backups that are about a month old.
Running 1.5.4.
Installed store and DB fine - store seems just fine. admin page gives HTTP 500 error and I get this message in the log file:

[11-Sep-2016 17:20:24] PHP Parse error: syntax error, unexpected T_STATIC in /home/myusername/public_html/myadmindirectory/includes/classes/class.admin.zcObserverLogEventListener.php on line 118

New Hosting company PHP config page image here - www.shirts4bowling.com/temp/untitled-1.jpg

Will changing this to 5.4 likely solve my problem?

[mumzie]

Fixed temporarily by following instructions https://www.zen-cart.com/showthread....33#post1268233

[DrByte]

It was the php version.

wonder if that was it all along.

Yes it was.
You might want to apply the fixes for these other known problems too: https://www.zen-cart.com/showthread....33#post1268233