Image Handler 4 (for v1.5.x) Support Thread

[Design75]

Hello, I now have the same problem as Crooked_Halo (above) and others - Image Handler was working fine, now when I go to the admin page it states:

"No Image Handler information found."

...which is pretty odd. I have added a few mods etc since last using IH admin but nothing that should have interfered.

I have checked through all the IH installation files and the only one that has been changed recently / is missing is this:

admin/includes/auto_loaders/config.image_handler.php

...which is missing, I assume this gets removed during install and isnt the problem?

So any idea what this could be? I guess a potential database issue?

Has anybody else managed to solve the "No Image Handler information found." problem?

This is very frustrating! Thanks for any help!

See #1427 . This was fixed in the latest release of IH4 if remember correctly

[teaj]

See #1427 . This was fixed in the latest release of IH4 if remember correctly

INSERT INTO configuration ('configuration_title', 'configuration_key', 'configuration_value', 'configuration_description', 'configuration_group_id', 'sort_order', 'last_modified', 'date_added', 'use_function', 'set_function') VALUES ('IH version', 'IH_VERSION', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, '0001-01-01 00:00:00.000000', NULL, NULL);

Cheers Design75. I tried inserting that SQL (above) through the Zen Cart admin and got a 'WARNING: An Error occurred, please refresh the page and try again.' message.

Checking my logs it says that there is a syntax error in the SQL code? I'm not great with SQL syntax, is there an obvious error?

Also I am using Image Handler v4.3.2 - it seems to be the latest version?

Thanks for your help!

[teaj]

Just to add to the above -

I have entered the code into the database manually via phpMyadmin...

INSERT INTO `MYDATABASENAME`.`configuration` (`configuration_id`, `configuration_title`, `configuration_key`, `configuration_value`, `configuration_description`, `configuration_group_id`, `sort_order`, `last_modified`, `date_added`, `use_function`, `set_function`, `configuration_tab`) VALUES (NULL, 'IH version', 'IH version', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, '0001-01-01 00:00:00.000000', NULL, NULL, 'General');

Which seemed to work ok but I still get the "No Image Handler information found." message when going to the IH Zen admin page!

Very strange?!

[mc12345678]

Just to add to the above -

I have entered the code into the database manually via phpMyadmin...

INSERT INTO `MYDATABASENAME`.`configuration` (`configuration_id`, `configuration_title`, `configuration_key`, `configuration_value`, `configuration_description`, `configuration_group_id`, `sort_order`, `last_modified`, `date_added`, `use_function`, `set_function`, `configuration_tab`) VALUES (NULL, 'IH version', 'IH version', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, '0001-01-01 00:00:00.000000', NULL, NULL, 'General');

Which seemed to work ok but I still get the "No Image Handler information found." message when going to the IH Zen admin page!

Very strange?!

Log out/login, or clear cache/sessions?

[teaj]

Thanks mc12345678, gave that a go but still the same result unfortunately!

[teaj]

Going further into this error / IH code....

<div style="float:left; padding: 8px 5px;">
<h1><?php echo HEADING_TITLE; ?></h1>
<?php
if (defined('IH_VERSION')) {
	echo IH_VERSION_VERSION . ':&nbsp;' . IH_VERSION . '<br />';
} else {
	echo IH_VERSION_NOT_FOUND . '<br />';
}
?>
</div>

The "No Image Handler information found." message is just a result of checking if the version number is in the database or not, BUT the real problem is the rest of the IH page - there are no options / it's not possible to add/edit photos like previously, from this screen or the product/category page in admin.

So why would the Version number not being in the database stop the whole editing / uploadingfrom working?!

[mc12345678]

Going further into this error / IH code....

<div style="float:left; padding: 8px 5px;">
<h1><?php echo HEADING_TITLE; ?></h1>
<?php
if (defined('IH_VERSION')) {
    echo IH_VERSION_VERSION . ':&nbsp;' . IH_VERSION . '<br />';
} else {
    echo IH_VERSION_NOT_FOUND . '<br />';
}
?>
</div>

The "No Image Handler information found." message is just a result of checking if the version number is in the database or not, BUT the real problem is the rest of the IH page - there are no options / it's not possible to add/edit photos like previously, from this screen or the product/category page in admin.

So why would the Version number not being in the database stop the whole editing / uploadingfrom working?!

Because of the action to be taken later when one the current "page" is not assigned on the url and it appears that IH is no longer present or is in the process of being removed as identified on or about line 406:

$page = isset($_GET['page']) ? $_GET['page'] : ((!defined('IH_VERSION') || (IH_VERSION == 'REMOVED')) ? 'admin' : 'manager');

This condition sets $page = 'admin', and the code that follows expects it to be set as 'manager' or the value of the url parameter 'page' (Guess you could try adding &page=manager on the end of your admin url and see how things "go", but I have a feeling not so well.. :) )

[mc12345678]

INSERT INTO configuration ('configuration_title', 'configuration_key', 'configuration_value', 'configuration_description', 'configuration_group_id', 'sort_order', 'last_modified', 'date_added', 'use_function', 'set_function') VALUES ('IH version', 'IH_VERSION', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, '0001-01-01 00:00:00.000000', NULL, NULL);

Cheers Design75. I tried inserting that SQL (above) through the Zen Cart admin and got a 'WARNING: An Error occurred, please refresh the page and try again.' message.

Checking my logs it says that there is a syntax error in the SQL code? I'm not great with SQL syntax, is there an obvious error?

Also I am using Image Handler v4.3.2 - it seems to be the latest version?

Thanks for your help!

Just to add to the above -

I have entered the code into the database manually via phpMyadmin...

INSERT INTO `MYDATABASENAME`.`configuration` (`configuration_id`, `configuration_title`, `configuration_key`, `configuration_value`, `configuration_description`, `configuration_group_id`, `sort_order`, `last_modified`, `date_added`, `use_function`, `set_function`, `configuration_tab`) VALUES (NULL, 'IH version', 'IH version', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, '0001-01-01 00:00:00.000000', NULL, NULL, 'General');

Which seemed to work ok but I still get the "No Image Handler information found." message when going to the IH Zen admin page!

Very strange?!

Looks like your "successful" SQL was in error... The configuration_key that you have is incorrect as IH version instead of IH_VERSION. Try the below in the admin->tools->Install SQL Patches window.

INSERT INTO configuration (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('IH version', 'IH_VERSION', '4.3.2', 'IH Version is stored but not shown on configuration menus', '6', '10000', NULL, now(), NULL, NULL);

as for configuration_tab being a field? What version of ZC again? That's not a standard field in the configuration table.

[Crooked_Halo]

Thank you!! This SQL patch worked for me also. You're a legend.

[mybaby]

See #1427 . This was fixed in the latest release of IH4 if remember correctly

My Image handler 4 was working perfectly until this morning it just stopped with that error. Turns out i had changed PHP version and it didn't like it. Changed PHP version back and it worked again.