Edit Orders v4.0 Support Thread

[picandnix]

This error is probably because of the minimal info mod (if it does not add a billing or delivery address to the order in the database).

@Lat9
Did you ever find a fix for this?

[lat9]

@Lat9
Did you ever find a fix for this?

I'm not sure what this is, but if this is the warnings issued about the missing shipping address when an order contains only virtual products, then the answer is currently "no".

[picandnix]

I'm not sure what this is, but if this is the warnings issued about the missing shipping address when an order contains only virtual products, then the answer is currently "no".

Sorry yes, this was that :grin:

[lat9]

Tee-hee! I've noted the change-request in EO's GitHub repository.

[picandnix]

Tee-hee! I've noted the change-request in EO's GitHub repository.

Thank you Cindy

[marieAA]

I this warning address message on all my orders that contain only virtual items. It's not really an issue except when the order should have taxes. If I try to edit the order, I lose everything about the taxes even if I do write the required percentage in the TAX box.

 Warning: One or more of the customer address fields contains a country name unknown to Zen Cart ("Locations / Taxes"->"Countries").
Taxes and some shipping modules may not function correctly until the issue has been resolved.

This typically occurs if someone deletes or renames a country's name from Zen Cart ("Locations / Taxes"->"Countries"). You can fix the issue by doing one of the following: •Add the country (and name) back to the Zen Cart database.
•Adjust the country name to match one of the country names in the Zen Cart database.

All my countries and set up for zone and description and such are done. I don't know what to do to have EO calculate the taxes as it should. I have to go directly to the database and manually add the info. Is there a way to fix this? I've search the thread but so far no luck as I don't have any modification to my files except for EO so far.

[lat9]

@marieAA, I've reproduced your issue and noted it in the plugin's GitHub repository. I should have a solution "shortly".

[marieAA]

@marieAA, I've reproduced your issue and noted it in the plugin's GitHub repository. I should have a solution "shortly".

THANK YOU!!!! greatly appreciated!

[marieAA]

@marieAA, I've reproduced your issue and noted it in the plugin's GitHub repository. I should have a solution "shortly".

I saw your note on changing the title to this

Tax not added if an order doesn't "start" with taxes

should tell you that I found this on an order that already had taxes applied to it... when I went in to add another product, the new product came up with 0% taxes and there was no ot_tax block at all and the order total didn't reflect it either.

hope this helps

[lat9]

Aha! Thanks for that additional information; it will definitely help me come up with the right solution (it helps to know what the problems are)!