I really appreciate the replies. I've been pulling my hair out over this for a week or more. Modules have been installed for 5 plus years, with no changes to the site/module structure. Many of these were installed before I started running it as well.

I forgot to mention that when an order is placed it does not go under "new orders" although I can see the correct customer, under new customers.

I suppose this error is the one causing the multiple order issue as well?