One-Page Checkout [Support Thread]

[CaroleAs]

Look at the log files anyway!
Hope this will help a bit,

Cheers,

jpda

Nope. Does not mean anything to me. It does not look like missing files so that is usually the extent of what I can understand.

[lat9]

I tried to read the troubleshooting section, but it was way over my understanding. Didn't even understand it if was explaining anything close to what I was experiencing.

Right, I'm saying that the Troubleshooting section needs to be updated to identify the cause of this issue (missing jQuery selectors).

Yes, I did enambe the One Page Checkout s under Admin > Config > One page Checkout
Here is one of the several identical logs that was produced.

[25-Aug-2017 02:48:25 America/New_York] Request URI: /index.php?main_page=checkout_one, IP address: 142.167.45.240
#1  require() called at [/home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php:171]
#2  require(/home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php) called at [/home/creat419/public_html/challengemehq.com/index.php:97]

[25-Aug-2017 02:48:25 America/New_York] PHP Warning:  require(includes/templates/template_default/templates/tpl_checkout_one_default.php): failed to open stream: No such file or directory in /home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php on line 171
[25-Aug-2017 02:48:25 America/New_York] Request URI: /index.php?main_page=checkout_one, IP address: 142.167.45.240
#1  require() called at [/home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php:171]
#2  require(/home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php) called at [/home/creat419/public_html/challengemehq.com/index.php:97]

[25-Aug-2017 02:48:25 America/New_York] PHP Warning:  require(includes/templates/template_default/templates/tpl_checkout_one_default.php): failed to open stream: No such file or directory in /home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php on line 171
[25-Aug-2017 02:48:25 America/New_York] PHP Fatal error:  require(): Failed opening required 'includes/templates/template_default/templates/tpl_checkout_one_default.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/creat419/public_html/challengemehq.com/includes/templates/responsive_cassel/common/tpl_main_page.php on line 171

I am not sure how to interpret this message, but I checked and the file tpl_main_page.php is not missing. Does it say that it has to be edited?

That log indicates that the file /includes/templates/template_default/templates/tpl_checkout_one_default.php is missing.

[CaroleAs]

Right, I'm saying that the Troubleshooting section needs to be updated to identify the cause of this issue (missing jQuery selectors).


That log indicates that the file /includes/templates/template_default/templates/tpl_checkout_one_default.php is missing.

Duh!!!
Brain getting fried here! It works now. Thanks again!

[stecrox]

Hi there
I have been through the thread and saw someone had a similar issue but I followed it all and no resolution.
1) It was working fine when I installed my new payment gateway "ipaybySSL" by SCNET.
2) needed to fix the page where customers can change delivery address so resolved this as a result of this updated my old version 1.0x to the latest and followed installation instructions to the tee.
3) Now I get the error: Your order's details have changed. Please review the current values and re-submit.

Running zen version 1.5.4
ozpost module and the winchester responsive template.
As it is late here 2.21am I have had to turn the module off just in case some people try and purchase when there is not an issue with payments going through.
but when I wake up I can turn it on if you need to test it.
The website is www.jarsbottlesdirect.com.au
thanks in advance for your help

[lat9]

Stephen, that would imply that there's something that the payment method is doing that OPC doesn't like. I'll be in-and-out over the next few days, preparing for Irma's visit.

[jpda]

I wish you luck and godspeed and I hope for the best with the 'visit' of horrible Irma!

Good luck!


jpda

[frank18]

.... I'll be in-and-out over the next few days, preparing for Irma's visit.

KEEP SAFE! I am all too aware what these whirlies can do from local experience with the Aussie cyclones (same stuff, different name).

[lat9]

KEEP SAFE! I am all too aware what these whirlies can do from local experience with the Aussie cyclones (same stuff, different name).

You Aussies, why do you have to rename everything?

[Design75]

You Aussies, why do you have to rename everything?

says the American lady

[lat9]

Hi there
I have been through the thread and saw someone had a similar issue but I followed it all and no resolution.
1) It was working fine when I installed my new payment gateway "ipaybySSL" by SCNET.
2) needed to fix the page where customers can change delivery address so resolved this as a result of this updated my old version 1.0x to the latest and followed installation instructions to the tee.
3) Now I get the error: Your order's details have changed. Please review the current values and re-submit.

Running zen version 1.5.4
ozpost module and the winchester responsive template.
As it is late here 2.21am I have had to turn the module off just in case some people try and purchase when there is not an issue with payments going through.
but when I wake up I can turn it on if you need to test it.
The website is www.jarsbottlesdirect.com.au
thanks in advance for your help

What happens if you add your payment method's name to the OPC's Configuration->One-Page Checkout Settings->Payment Methods Requiring Confirmation list? The method's name is displayed under your admin's Modules->Payment listing.