EasyPopulate 4.0 Support Thread

[mc12345678]

Almost there. When I enter a jpg from images folder under v_products_image (such as e120.jpg) it does not show. What am I missing.
Thank very much.

e120.jpg would need to exist in the 'IMAGES' directory at the base of the directory: images/e120.jpg. If it does not exist, then the image would not be displayed. Verify from the store front (when viewing the related product) about what the path to the image is and also verify within your ftp program that the image has been stored in the images directory not images/images or images/some-folder...

The information that is to go into the v_products_image field is related to the path of the image based on where it is stored in the images folder. Another idea, which is always helpful, is to export one or more products and then look at the format of the information captured in the file to reproduce it in your csv file.

[wtfbbq]

Is there a newer version? I pulled the zip from the first post at github.
Database was updated. I compared a blank generated csv from the fresh install to another csv generated from another older cart version. Nothing was different on the columns.

The reported/expected cause is that the delimiter between fields was either inconsistent or non-matching for the review of the file. There are/were some database updates incorporated into that version that would need to be executed (top right corner would have offered an update option from a previous version).

Would need to know that the database was updated and then would recommend presenting the first few lines of the csv file to further identify the issue.

[mc12345678]

Is there a newer version? I pulled the zip from the first post at github.
Database was updated. I compared a blank generated csv from the fresh install to another csv generated from another older cart version. Nothing was different on the columns.

There is one that is still in some development found at https://github.com/mc12345678/Easypopulate-4.0 that has added a few features including export of the file to exclude duplicate model numbers/product_id (won't export linked product), auto-detects the field delimiter in the import file, and a few other things.

[fcutler4]

Zen Cart Version: 1.5.5e
Easy Populate 4.0.36.ZC - 07-05-2016
PHP Version: 5.6.30 (Zend: 2.6.0)

When attempting to import products using an Excel CSV file, I get this error:
"ERROR: Import file does not exist:"
I can see the file in my temp folder, so I know it's there.
Any suggestions?

[mc12345678]

Zen Cart Version: 1.5.5e
Easy Populate 4.0.36.ZC - 07-05-2016
PHP Version: 5.6.30 (Zend: 2.6.0)

When attempting to import products using an Excel CSV file, I get this error:
"ERROR: Import file does not exist:"
I can see the file in my temp folder, so I know it's there.
Any suggestions?

Couple of things, is this an upgraded version from a previous use? (if so was the update link on the right side of the screen used?)
When reviewing the configuration settings for Easy Populate V4, what are the settings for the folder location of the file(s)? (Ie. admin or catalog and then folder name?)
(If set for admin, then the file is sought: DIR_FS_ADMIN . $tempdir . $file['name']
if set for catalog, then here: DIR_FS_CATALOG . $tempdir . $file['name'];

Where $tempdir is EASYPOPULATE_4_CONFIG_TEMP_DIR (which is in the configuration section) and $file['name'] is the name of the file as it was posted (potentially sanitized) from the main page, so the filename could be/have been altered which would also result in the file "not being found". (ie. what is the filename?)

[fcutler4]

Thanks for the quick response. I really appreciate that!
In answer to the upgrade question, yes it was upgraded, along with an upgrade to the latest zen version, and we moved to a new URL, shop.killerbeehobby.com. This was done for me by someone else, so I don't know if they used the upgrade button.
The configuration setting is-- Upload Directory: admin/easypopulate4/
Where would I find the EP folder to examine the DIR_FS_ADMIN and DIR_FS_CATALOG? Looked around in C Panel and couldn't find them.

[mc12345678]

Thanks for the quick response. I really appreciate that!
In answer to the upgrade question, yes it was upgraded, along with an upgrade to the latest zen version, and we moved to a new URL, shop.killerbeehobby.com. This was done for me by someone else, so I don't know if they used the upgrade button.
The configuration setting is-- Upload Directory: admin/easypopulate4/
Where would I find the EP folder to examine the DIR_FS_ADMIN and DIR_FS_CATALOG? Looked around in C Panel and couldn't find them.

So, DIR_FS_ADMIN and DIR_FS_CATALOG would be found in YOUR_ADMIN/includes/configure.php. The actual admin directory is no longer expected to remain in the EP4 configuration information. This was a change from earlier versions so that the admin directory would not be stored in the database (isn't in any default ZC install).

If your temp directory is actually in the admin directory, then in the configuration section, should see;
Uploads Directory Admin/Catalog: true
Uploads Directory: easypopulate4/

Or, when attempting to set the uploads directory again, if the prefix admin/ represents your actual admin directory's name, then it should get removed from the entry as part of the coding to save the path.

[fcutler4]

Thanks again for the quick response.
As for the configuration settings, I don't see the "Uploads Directory Admin/Catalog: true" anywhere.
Here are some screenshots:



Here is what I found in the configure.php:

/**
* NOTE about DIR_FS_ADMIN
* The value for DIR_FS_ADMIN is now auto-detected.
* In the very rare case where there is a need to override the autodetection, simply add your own definition for it below.
*/

AND

define('DIR_FS_CATALOG', '/home2/z8c4y4q3/shop.killerbeehobby.com/');

Where would I find EASYPOPULATE_4_CONFIG_TEMP_DIR?

Thanks again!

[mc12345678]

Suggestion would be to select the un-install EP4 link in the top right. This will clear the settings in the configuration menu for EP4, then select the install option that will appear and again set the temporary directory to easypopulate4/

It looks like somehow the upgrade operations were not executed to update the configuration menu which would have also placed EASYPOPULATE_4_CONFIG_TEMP_DIR in the database as one of the configuration options described.

[wmorris]

Thanks again for the quick response.
As for the configuration settings, I don't see the "Uploads Directory Admin/Catalog: true" anywhere.
Here are some screenshots:



Here is what I found in the configure.php:

/**
* NOTE about DIR_FS_ADMIN
* The value for DIR_FS_ADMIN is now auto-detected.
* In the very rare case where there is a need to override the autodetection, simply add your own definition for it below.
*/

AND

define('DIR_FS_CATALOG', '/home2/z8c4y4q3/shop.killerbeehobby.com/');

Where would I find EASYPOPULATE_4_CONFIG_TEMP_DIR?

Thanks again!

Ok, in the Configuration "Easy Populate 4"

Upload Directory should be "temp/"
Upload Directory Admin/Catalog should be set to "true"

Easy Populate Screen should say

Upload Directory: admin/temp/