
Originally Posted by
mc12345678
Is there a link in the upper right hand corner of the EP4 screen indicating to update/upgrade or just the remove/uninstall link? If update/upgrade is available select that first then review the condition of reporting about the CSV delimiter.
To help narrow down the issue(s), may I suggest the following test(s):
Create a file using one of the "export" options: Does the CSV Unknown Delimiter issue occur? If so, then it is a problem with the EP4 software.
The CSV file that has been generated, mentioned that using Open Office or similiar, is the file being stored (saved as and following additional action to ensure that the encoding is UTF-8) as a UTF-8 format file (not having a BOM)?
When viewing the CSV file, what are the first 4 lines of text? (These are used to evaluate the likelihood that the CSV delimiter has been properly applied/used.
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