USPS Shipping Module [Support Thread]

[gdtw]

A screenshot of the site's current USPS configuration would help, too. Thanks for your patience.

USPS Version Date
2022-08-07 K11e

Enable USPS Shipping
True

Full Name or Short Name
Long

Enter the USPS Web Tools User ID
008XTRXXX305

Which server to use
production

Quote Sort Order
Price-LowToHigh

Handling Fee - US
0

Handling Fee - International
0

Handling Per Order or Per Box
Box

Decimal Settings
2

Tax Class
Taxable Goods

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable?
False

USPS Options
Display transit time

USPS Domestic Transit Time Calculation Mode
NEW

USPS Domestic minimum Length
8.625

USPS minimum Width
5.375

USPS minimum Height
1.625

USPS International minimum Length
8.625

USPS minimum Width
5.375

USPS minimum Height
1.625

Enable USPS First-Class filter for US shipping
False

Shipping Methods (Domestic and International)
First-Class Mail Letter, 0, .21875, 0.00, 0, .8125, 0.00, First-Class Package Service - RetailTM, 0, .8125, 0.00, 0, .9375, 0.00, 0, 70, 0.00, 0, 70, 0.00, Priority MailRM, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 15, 0.00, 0, 20, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, .21875, 0.00, 0, 4, 0.00, 0, 4, 0.00, 0, 66, 0.00, 0, 4, 0.00, 0, 4, 0.00, 0, 20, 0.00, 0, 20, 0.00, 0, 66, 0.00, 0, 4, 0.00, 0, 70, 0.00, 0, 70, 0.00

Retail pricing or Online pricing?
Online

Debug Mode
Off

** i notice that it says "USPS expects you to use pounds as weight measure for your products." so i changed my product weight from 3 (oz) to 0.2.
still nothing has changed.

it also says "You will need to have registered an account with USPS at https://secure.shippingapis.com/registration/ to use this module" i register at usps.com site in "web tools". i received an email with user ID which i used.

[gdtw]

any help? ^^

[lat9]

Look in Configuration :: Shipping/Packaging. What settings do you have for
Package Tare Small to Medium - added percentage:weight and Larger packages - added packaging percentage:weight

I'm betting that they're not set to 0:0 (which adds no weight to the value you've set for the products' weight).

[gdtw]

Look in Configuration :: Shipping/Packaging. What settings do you have for
Package Tare Small to Medium - added percentage:weight and Larger packages - added packaging percentage:weight

I'm betting that they're not set to 0:0 (which adds no weight to the value you've set for the products' weight).

they are both 0:0

[lat9]

they are both 0:0

Turn on the USPS debug (to file) and then post (using the 'CODE' tag) the output. Something's (obviously) amiss with your setup, since it's working properly for me.

[HeleneWallis]

I've just learned that several USPS services are being discontinued as of January 22, 2023--Regional Rates A and B. Is that going to require any changes to the USPS shipping module? We use Regional Rate A more than anything else, so it's definitely going to have an impact on us and our customers.

[spyderrobotics]

Something must have updated on the USPS side. When creating a shipment this morning the module is now reporting "-2147221202 - The element 'RateV4Request' has incomplete content. List of possible elements expected: 'RateClientType, Package'." I get the message with international packages using priority mail. Appears first class and priority domestic mail still functions.

[spyderrobotics]

Here is the log file with my user info removed. Everything worked fine a couple of days ago.

2023-01-20 11:24:15: USPS build: 2022-08-07 K11e

Server: production
Quote Request Rate Type: Retail
Quote from main_page: checkout_shipping
USPS Options (weight, time): --none--
USPS Domestic Transit Time Calculation Mode: NEW
Cart Weight: 1.63
Total Quote Weight: 1.63 Pounds: 1 Ounces: 11
Maximum: 100 Tare Rates: Small/Medium: 0:0 Large: 10:0
Handling method: Box Handling fee Domestic: $0.00 US Handling fee International: $0.00 US
Decimals: 2
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 8.625 Width: 5.375 Height: 1.625
All Packages are Machinable: False
Enable USPS First-Class filter for US shipping: True
Sorts the returned quotes: Price-LowToHigh

ZipOrigination: 61015
ZipDestination: Postcode: 61015 Country: United States City: Chana State: Illinois
Order SubTotal: $125.00 US
Order Total: $125.00 US
Uninsurable Portion: $0.00 US
Insurable Value: $125.00 US

2023-01-20 11:24:15: Sending request to USPS

2023-01-20 11:24:15: ==================================

SENT TO USPS:

<RateV4Request USERID="XXXXXXXXXXXXX"><Revision>2</Revision>
</RateV4Request>


RESPONSE FROM USPS: 

==================================
CommErr (should be 0): 0 - 

==================================

USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
Domestic Services Selected: 

2023-01-20 11:24:15: RESPONSE FROM USPS:
==================================
============

RAW XML FROM USPS:

SimpleXMLElement Object
(
    [Number] => -2147221202
    [Source] => Common:XmlParse
    [Description] => The element &#39;RateV4Request&#39; has incomplete content. List of possible elements expected: &#39;RateClientType, Package&#39;.
    [HelpFile] => SimpleXMLElement Object
        (
        )

    [HelpContext] => SimpleXMLElement Object
        (
        )

)

[spyderrobotics]

Disregaurd my previous posts. Things appear to be working now without changing anything.

[Randolph Hoppe]

Media Mail Parcel query coming back with a 0 rate as of a few days ago. Priority Mail works fine.

Any ideas?