One-Page Checkout [Support Thread]

[cruiser]

Having an issue when international customers are checking out.

I duplicated their issue and tried various admin settings but can't seem to make this work.

Customer enters there address. Moves to change the country from United States to say Canada and the menu for Canada does not load in. It leaves the US states and just says:

"Please select a state from the States pull down menu."

Where should I look to fix this issue?


I'm on 1.5.8 and the newest OPC install. I'm not sure when this started to be an issue.


As a work around for now I removed the states as a drop down and set the minimum state value to 0. but its not ideal.

[lat9]

Having an issue when international customers are checking out.

I duplicated their issue and tried various admin settings but can't seem to make this work.

Customer enters there address. Moves to change the country from United States to say Canada and the menu for Canada does not load in. It leaves the US states and just says:

"Please select a state from the States pull down menu."

Where should I look to fix this issue?


I'm on 1.5.8 and the newest OPC install. I'm not sure when this started to be an issue.


As a work around for now I removed the states as a drop down and set the minimum state value to 0. but its not ideal.

@cruiser, I'm unable to reproduce the issue on OPC 2.4.6, Zen Cart 158a. What template is in use?

[swguy]

OPC 2.4.5 + Square + ZC 157c + Bootstrap
When I go to checkout, everything is fine unless I change shipping to "Store Pickup." When I do this, the credit card fields (number, expiry, cvv) change to a button labelled "Use Credit Card." Pressing this button grays the screen but doesn't reveal the fields.
The workaround I used was to change Admin > Configuration > OPC > Payment-Block Action on Shipping Change to Refresh (from Update), and this fixes it - the "Use Credit Card" button is displayed for just a second and then the fields re-appear.

[carlwhat]

...the "Use Credit Card" button is displayed for just a second and then the fields re-appear.

the use credit card button is just a place holder. the button itself does nothing... it gets replaced by functions within the square javascript code.

if you do NOT want to see it you can find the code in includes/modules/payment/square_webPay.php and change:

//from
                 'fields' => [
                    [
                        'title' => '',
                        'field' => '<div id="card-container" ></div>
                            <button id="card-button" type="button">Use Credit Card</button>',
                    ],
//to:
                 'fields' => [
                    [
                        'title' => '',
                        'field' => '<div id="card-container" ></div>
                            <button id="card-button" type="button" hidden>Use Credit Card</button>',
                    ],

the problem that you are experiencing is again a javascript loading issue, and your workaround is fine. it would be nice to not have to do a complete page reload, but digging into the javascript right now is low on my totem pole...

[swguy]

It's all good. I was just surprised because I don't recall ever having seen this scenario.

[chadlly2003]

zencart 2.1
php 8.2
template - ZCA Bootstrap template
OPC 2.5.4

Lat 9

I am having the same issue as #2608 in this thread

"Customer enters there address. Moves to change the country from United States to say Canada and the menu for Canada does not load in. It leaves the US states and just says:

"Please select a state from the States pull down menu."

Where should I look to fix this issue?

Seems to work if the international area has a dropdown for province. But leaves a input line which should not be there

[chadlly2003]

zencart 2.1
php 8.2
template - ZCA Bootstrap template
OPC 2.5.4

Lat 9

I am having the same issue as #2608 in this thread

"Customer enters there address. Moves to change the country from United States to say Canada and the menu for Canada does not load in. It leaves the US states and just says:

"Please select a state from the States pull down menu."

Where should I look to fix this issue?

Seems to work if the international area has a dropdown for province. But leaves a input line which should not be there

Just to be clear if it has a state or province like Canada all is good. When it does not have a state/province is when the issue occuurs as showed in the image above

[chadlly2003]

disregard it was a setting on my end

[lat9]

disregard it was a setting on my end

... and what setting was that?