Square WebPay support thread.

[OJ_SIMON]

Hello OJ_SIMON,
I didn't see anything in error logs... but, there is one strange thing that I did just experience... I can login to the admin on Brave but, not on FireFox.. it just hangs at the login page giving me an incorrect user/password warning but, I know the credentials to login are correct..
that doesn't make any sense to me at all... I have logged in to the admin on FireFox before but it won't do it this evening... go there on Brave and Blam-O.. I can login no problem-o
I had no probs getting the module installed, configured and authorized.
FWIW: I do get the same hanging issue on Step 2 of 3 of checkout on both BOTH Brave and FireFox browsers... I have the module on Sand-Box mode for testing the checkout process...

what template are you using?

[BigB]

what template are you using?

I'm using the default "Responsive Classic" template... I like it.. nice, clean, orderly display...

[OJ_SIMON]

I'm using the default "Responsive Classic" template... I like it.. nice, clean, orderly display...

have you got modifications in your checkout you've done and is the country set right? try it in classic

[OJ_SIMON]

take a screenshot of when it hangs.

[BigB]

take a screenshot of when it hangs.

Screenshot of the hang at Step 2 of 3...

[royaldave]

Screenshot of the hang at Step 2 of 3...

Have you tried putting a real credit card number in there?

It won't charge it if you don't go past step 3.

[OJ_SIMON]

Have you tried putting a real credit card number in there?

It won't charge it if you don't go past step 3.

If that was the case the plugin should and would give a error and if not the API would return an error so either way the end user would know if it was that.

[BigB]

Have you tried putting a real credit card number in there?

It won't charge it if you don't go past step 3.

Indeed... I'm using the faux CC info Square provides for sandbox mode transactions... checkout just keeps getting stuck at Step 2... Nothing is getting over to Square... I have no info reaching the API so, no info in the logs on Square's end..