Square WebPay support thread.

[BigB]

in reviewing this thread, i can say that you doing something unsupported. from the download page:



so this module is not ready for v2.x.

some of the notices you are getting seem to indicate your php version is greater than 8.0.

your problems arise from running code that is not meant to run together.

as the quote states above, you are welcome to use it as you see fit; but clearly the problems arise from incompatible versions.

that said, there seems to be plenty of helpful suggestions on this thread from numerous individuals.

best.

OK... this is weird.. I decided to give things another go...
I wiped ZC v2.0.1 and decided to do a fresh install of Zen Cart v1.5.8... my php version is 8.0... still have the same issue with checkout hanging at Step 2 of 3

According to the specs I should not be having any issues... the author does state that the module has been tested and it does indeed work on v1.5.8 with a php version no higher than 8.0... I have no reason to doubt his findings however, these very ZC version and php specs are exactly what I'm running for this intsallation of ZC 1.5.8 (with the security patch!) and php 8.0 ...
I can't be the only one facing this... what can possibly be causing this?

There must be a plausible answer and solution to get this module going/processing the way it should... the incompatible php and ZC version issues are no longer a part of the equation...
any input, suggestions, etc... greatly appreciated

[OJ_SIMON]

OK... this is weird.. I decided to give things another go...
I wiped ZC v2.0.1 and decided to do a fresh install of Zen Cart v1.5.8... my php version is 8.0... still have the same issue with checkout hanging at Step 2 of 3

According to the specs I should not be having any issues... the author does state that the module has been tested and it does indeed work on v1.5.8 with a php version no higher than 8.0... I have no reason to doubt his findings however, these very ZC version and php specs are exactly what I'm running for this intsallation of ZC 1.5.8 (with the security patch!) and php 8.0 ...
I can't be the only one facing this... what can possibly be causing this?

There must be a plausible answer and solution to get this module going/processing the way it should... the incompatible php and ZC version issues are no longer a part of the equation...
any input, suggestions, etc... greatly appreciated

can you upload some screenshots and what if any errors are you getting?

[BigB]

can you upload some screenshots and what if any errors are you getting?

Hello OJ_SIMON,
I didn't see anything in error logs... but, there is one strange thing that I did just experience... I can login to the admin on Brave but, not on FireFox.. it just hangs at the login page giving me an incorrect user/password warning but, I know the credentials to login are correct..
that doesn't make any sense to me at all... I have logged in to the admin on FireFox before but it won't do it this evening... go there on Brave and Blam-O.. I can login no problem-o
I had no probs getting the module installed, configured and authorized.
FWIW: I do get the same hanging issue on Step 2 of 3 of checkout on both BOTH Brave and FireFox browsers... I have the module on Sand-Box mode for testing the checkout process...

[jeking]

Yep. This module works; a number of my clients have purchased it.

This has been my experience too. A working demo is not necessary. And how would you test it anyways, place a paid order??

[OJ_SIMON]

Hello OJ_SIMON,
I didn't see anything in error logs... but, there is one strange thing that I did just experience... I can login to the admin on Brave but, not on FireFox.. it just hangs at the login page giving me an incorrect user/password warning but, I know the credentials to login are correct..
that doesn't make any sense to me at all... I have logged in to the admin on FireFox before but it won't do it this evening... go there on Brave and Blam-O.. I can login no problem-o
I had no probs getting the module installed, configured and authorized.
FWIW: I do get the same hanging issue on Step 2 of 3 of checkout on both BOTH Brave and FireFox browsers... I have the module on Sand-Box mode for testing the checkout process...

what template are you using?

[carlwhat]

According to the specs I should not be having any issues... the author does state that the module has been tested and it does indeed work on v1.5.8 with a php version no higher than 8.0... I have no reason to doubt his findings however, these very ZC version and php specs are exactly what I'm running for this intsallation of ZC 1.5.8 (with the security patch!) and php 8.0 ...
I can't be the only one facing this... what can possibly be causing this?

your use of the term, "however", does seem to suggest that you doubt my findings.

my contributions to this repo, as well as my help in this forum are well documented. this is an open source community. if you would like help, and specifically my help, to start with, i would suggest not doubting what i say to be true. i coded this module for the community on my time; and i have continued to support it on my time. the amount of time i have spent makes me question why i do it when i see posts like yours.

feel free to view this screencast.

the fact that you are not seeing any logs does not mean they are not out there. have you generated any other logs?

more likely you may be having a javascript issue. i would suggest opening developer tools and looking at the console, perhaps there is some information there.

but my best guess is that you are configured wrong. from what i recollect, getting to the javascript credit card input part is rather easy. but once you enter the data, the application id and the application secret must start with sandbox if you are in sandbox mode. i have a feeling that data may be wrong... and the dev tools console (look it up if you do not know what it is) may provide additional information.

and it is entirely possible you are the only one experiencing this issue.

and here is another one that needs to move to the top of your list; have you used any other payment module and successfully done an order? what makes you think this problem is limited to this module?

i would answer that one before moving forward.

TNIS.

[BigB]

your use of the term, "however", does seem to suggest that you doubt my findings.

my contributions to this repo, as well as my help in this forum are well documented. this is an open source community. if you would like help, and specifically my help, to start with, i would suggest not doubting what i say to be true. i coded this module for the community on my time; and i have continued to support it on my time. the amount of time i have spent makes me question why i do it when i see posts like yours.

feel free to view this screencast.

the fact that you are not seeing any logs does not mean they are not out there. have you generated any other logs?

more likely you may be having a javascript issue. i would suggest opening developer tools and looking at the console, perhaps there is some information there.

but my best guess is that you are configured wrong. from what i recollect, getting to the javascript credit card input part is rather easy. but once you enter the data, the application id and the application secret must start with sandbox if you are in sandbox mode. i have a feeling that data may be wrong... and the dev tools console (look it up if you do not know what it is) may provide additional information.

and it is entirely possible you are the only one experiencing this issue.

and here is another one that needs to move to the top of your list; have you used any other payment module and successfully done an order? what makes you think this problem is limited to this module?

i would answer that one before moving forward.

TNIS.

My use of "however" has nothing to do with doubting your work and its efficacy... there's a good deal of people using the module and it's processing orders for them... obviously, it works...
As far as over at the developers portal... I can't find anything that is wrong... I created the application the way it is supposed to be... with all the correct info in the correct fields.. I was able to activate and authorize the module... it must be configured correctly to have gotten that far, correct?

In regards to my being the only one experiencing this issue... intuition says probably not however, I could be wrong... either way, that's not really important. I do appreciate that you're taking the time to post on this thread right now

I'll try the free order module that's loaded in the stock payment modules section to see if I can actually make it all the way through the checkout steps...

[BigB]

what template are you using?

I'm using the default "Responsive Classic" template... I like it.. nice, clean, orderly display...

[OJ_SIMON]

I'm using the default "Responsive Classic" template... I like it.. nice, clean, orderly display...

have you got modifications in your checkout you've done and is the country set right? try it in classic

[OJ_SIMON]

take a screenshot of when it hangs.