Recover Cart [Support Thread]

[Danielle]

OK, just two more questions ;)

In the e-mail that is sent to the customer, at the bottom, it has my name as the store owner and it is hyperlinked to my website. How do I remove the hyperlink?

Also at the bottom of that e-mail, it has the store URL, it shows http://www.babyplanetboutique.com/in...ain_page=index. How can I make it just show as Baby Planet Boutique and have it hyperlinked to http://www.babyplanetboutique.com?

Thanks!

[gmoyle]

Hey, I donated a couple weeks ago .... but.. the stats on a_berezin's site don't reflect it. I guess my donation was to small to count ;)

Love the mod, and it has helped me trouble shoot my site based on feedback from my customers and has resulted in a couple recovered orders recently.

Thanks for a great mod.

[Ryk]

OK, just two more questions ;)

In the e-mail that is sent to the customer, at the bottom, it has my name as the store owner and it is hyperlinked to my website. How do I remove the hyperlink?

Also at the bottom of that e-mail, it has the store URL, it shows http://www.babyplanetboutique.com/in...ain_page=index. How can I make it just show as Baby Planet Boutique and have it hyperlinked to http://www.babyplanetboutique.com?

Thanks!

Don't know if you ever fixed those, but the email defines are in admin/includes/languages/english/recover_cart_sales.php

Did anyone ever fix the Delete problem?

If anyone is working on this module, it would be good to have a way to manually turn the state of "uncontacted" into "contacted" working on the principle that a phone call is more likely to get a response than an e-mail.

(I'm sure Andrew could come up with those fixes in a matter of minutes! )

BTW - with the exception of the delete issue, this is working fine on 1.3.7

[a_berezin]

Did anyone ever fix the Delete problem?

What a problem?

it would be good to have a way to manually turn the state of "uncontacted" into "contacted" working on the principle that a phone call is more likely to get a response than an e-mail.

Nice idea!

[Ryk]

The delete problem mentioned in posts 85 and 85; I too have that in that nothing happens when the delete button is pressed (certainly on the admin>tools>recover carts - haven't tried it yet on admin>reports>recovered carts as waiting for someone else to view to save having to repeat the set-up).

And is there a way to display the Abandoned Carts with the most recent first?

[paulm]

To make the delete button work I added an "echo"

Changed (approx line 3xx recover_cart_sales.php)

              <!-- Delete Button //-->
              <td colspan='8' align='right'><a href="<?php zen_href_link(FILENAME_RECOVER_CART_SALES, 'action=delete&customer_id=' . $curcus . '&tdate=' . $tdate); ?>"><?php echo zen_image_button('button_delete.gif', IMAGE_DELETE); ?></a></td>

To:

              <!-- Delete Button  //-->
              <td colspan='8' align='right'><a href="<?php echo zen_href_link(FILENAME_RECOVER_CART_SALES, 'action=delete&customer_id=' . $curcus . '&tdate=' . $tdate); ?>"><?php echo zen_image_button('button_delete.gif', IMAGE_DELETE); ?></a></td>

I also changed the sort on customers_id from "asc" to "desc".



And the stats_recover_cart_sales.php file reported an sql error on names containing a single quote. The error comes from:

		OR o.customers_name like '" . $customer->fields['customers_firstname'] . ' ' . $customer->fields['customers_lastname'] . "')

For now I removed this from the sql because I don't understand why this file looks up orders from customers having a name "like" another customers name, or something

[Ryk]

Hmmm - the first is already in the file, but thanks for the others.

[samad64]

the delete button works.. however it works in a weird way (just found this out a few days ago so there might be another way)

you have to delete from most recent to oldest in order to get rid of stuff. so if someone abandoned a cart today, and there are 4 abandoned carts on RCS, and you want to delete #2, you'll have to delete todays and the one before in order to delete #2

not sure if that fix above works for you or not.. i haven't tried it yet

[Ryk]

Hmmm- not really much use as one is more likely to want to delete older ones first, but thanks for the suggestion.

[paulm]

Actually I am not sure about how I fixed it, but it works for me now. I attached my version of recover_cart_sales.php (so only one file of RCS). Maybe you can try it out to see if it works for you too.

(I did some other small edits to the file as well, so better backup....)