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  1. #1
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    Default Can't access admin areas ?

    Hi,

    I just installed Zen Cart. Everything seemed to go ok with installation, but I can't access admin areas.

    Here is my store - http://mobiletop-up.com/store/

    Any ideas?

    TIA

    Patrick

  2. #2
    Join Date
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    Location
    Ohio
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    Default Re: Can't access admin areas ?

    Check what your secure URL is ...

    I don't believe that you have this setup correctly in the two files:
    /includes/configure.php
    /admin/includes/configure.php

    You will notice that you cannot hit any secure pages in your shop either such as Login or Checkout etc.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
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    Default Re: Can't access admin areas ?

    Is this where the problem is, this is from my /admin/includes/configure.php file.


    What part is wrong here?

    // Define the webserver and path parameters
    // Main webserver: eg, http://localhost - should not be empty for productive servers
    // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    // HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    /*
    * URLs for your site will be built via:
    * HTTP_SERVER plus DIR_WS_ADMIN or
    * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
    * HTTP_SERVER plus DIR_WS_CATALOG or
    * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
    * ...depending on your system configuration settings
    */
    define('HTTP_SERVER', 'http://mobiletop-up.com');
    define('HTTPS_SERVER', 'https://mobiletop-up.com');
    define('HTTP_CATALOG_SERVER', 'http://mobiletop-up.com');
    define('HTTPS_CATALOG_SERVER', 'https://mobiletop-up.com');

  4. #4
    Join Date
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    Ohio
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    Default Re: Can't access admin areas ?

    Yes ... this does not appear to be your secure URL:
    https://mobiletop-up.com

    You will notice that you cannot go to that address with any page ...

    Do you own your own secure certificate? If not, check with your hosting site for your secure URL ...

    NOTE: both configure.php files will need updating ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
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    Default Re: Can't access admin areas ?

    Hi,

    I got it working now. But face a new problem. I have certificate error now, how do I get a certificate for my site?

    TIA

    Patrick

  6. #6
    Join Date
    Mar 2004
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    Default Re: Can't access admin areas ?

    Patrick,
    the issue you are having now is that you are using a self generated certificate,
    while it is secure, it is not recognized by any browser, so no matter what you do with this certificate you will get errors

    you need to contact your host and get the shared SSL information from them or purchase a dedicated IP from your host and get a dedicated SSL certificate,

    this popup will scare most people away and the bad thing is
    that if someone likes something they tell 2 people, if they dont like something they will tell 200


    right now since it looks like you are still in the setup phase, I would set SSL to false and not worry about it till you are ready to go live
    Zen cart PCI compliant Hosting

  7. #7
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    Default Re: Can't access admin areas ?

    Thanks Merlinpa, I've contacted my host :)

  8. #8
    Join Date
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    Default Re: Can't access admin areas ?

    Hello Merlinpa,

    Readind the forum I thought you might be of help with the problem I am facing now with my cart. I bought a very expensive template a year ago that I had not used. I tried to install it in my cart but it would not work with 1.3 zen cart new version. What I did was that I reinstalled 1.2 and I was able to upload you can see it at :www.usbrokerscloset.com. Now.. I cannot get in the admin panel at all.
    After installing version 1.2 it will not let me login with the admin UN and PW and it wont email it to us either. I've dropped the admin table in the mySQL database and edited the admin table according to suggestions in their support forums but it still willl not work. There is no phone nunber that I can find in the Zen Page to talkl with someone live, I need to get my cart going... Please help if you can.

    Thhank you.

    Ana.

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Can't access admin areas ?

    Post #16 explains how to totally remake the admin table and reset the password:
    http://www.zen-cart.com/forum/showth...password+reset
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Mar 2007
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    Tallaght, Dublin.
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    Default Re: Can't access admin areas ?

    Quote Originally Posted by Merlinpa1969 View Post
    right now since it looks like you are still in the setup phase, I would set SSL to false and not worry about it till you are ready to go live
    How do I set the SSL to false?

 

 
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