I posted this on another thread.. maybe someone reading this thread can help..

Quote Originally Posted by DivaVocals View Post
I wanted to test this, so I created a test customer and chose "Other" I then entered the appropriate data in the "Other" field.. I then went to Extras>Referral Sources and this is what I see:
Sources------------------------Referred
Other --------------------------19

Is the number I see under "Referred" supposed to be a count of how many referrals came from the "Other" referral source?? If so this count is wrong and I need to know how it calculated this count.... More importantly.. How do I fix this???
I've confirmed part of my original question..

The "19" definitely is supposed to represent the number of referrals that came from the "Other" referral source.. However, the count is incorrect. At the time I ran this report, I had only added ONE test customer with "Other" as a referral source in my testing.. I have since added a second customer using the "Other" referral source in order to test that the count is at least incrementing by 1 correctly.. (It is incrementing correctly, and now it shows a count of 20)

So I still need to know how do I correct this so that the count accurately reflects 2 instead of 20.